USB Ports Not Accessible after UpGrade from VM 7.x & Win 7 to VM 10.1 and Windows 10 Enterprise

[HarryWhitehous1]

I have a USB scale and a Zebra printer which I use for development.  I recently upgraded my VMWare and the client OS to Windows 10 Enterprise.  For the life of me, I can't access any of the USB resources from the Windows virtual machine.  Prior to the upgrade, I had no problems.

The MAC "sees" the USB devices without problems as seen by the last two entries and I can print to the Zebra.

ioreg -p IOUSB

+-o Root  <class IORegistryEntry, id 0x100000100, retain 15>

      +-o USB Post Scale@14610000  <class AppleUSBDevice, id 0x1000008aa, regis$

      +-o ZTC GX420d@14620000  <class AppleUSBDevice, id 0x100000a61, registere$

On the Windows side, I go into VM Settings and select USB and Bluetooth.  A dialog comes up which has an Add Device button which gives me the option to add a Network Adapter, Serial Port, Parallel Port, Trusted Platform Module -- but nothing like a printer or scale.  Under advanced, I have tried USB version 2 and 3 (I think all my devices are v2).

What might I be missing here??

[LarryTech]

I know you said upgraded but here's what happened in our case.

we are on horizon 7.4 and installed view agent on clients to make this work, there's an option when installing the view agent this installs usb

we first installed horizon agents using the default install and keybrd and mice were picked up ok, however when user plugged in camera in usb

port no drivers were installed. I found that reinstalling the agent and selecting the usb redirection (I think) solved this problem

hope this was what you needed

[HarryWhitehous1]

The solution is described here:

There is a cumbersome workaround. I discovered this on a system running the public release of High Sierra 10.13 while installing Fusion 10.0.1 over top of 8.5.8.

Fusion 10 apparently does not install its USB extension until after the main installation. Maybe there's a good reason. When you first open a VM (mine was Windows XP), Fusion tries to write the USB extension to disk, but it is blocked by Apple's security.

To allow the USB extension, first open the System Preferences, Security & Privacy pane, unlock it, and then RETURN TO THE SHOW ALL PANE. The reason is that the Security pane will not refresh if it is showing (Apple's bad).

Next, start the newly installed Fusion 10 and open (but not run) a VM that normally uses USB. Now switch back to the Security pane and you should see a message about VMware with an Allow button. Click it. Nothing will happen. Close the open VM using its red button. Now click Allow and the message should disappear.

Quit and restart VMware Fusion. Run a VM and insert a USB device. It should be treated as you would expect. Maybe there's a simpler way, but the foregoing worked for me.

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