VMware Cloud Community
zuhairit
Enthusiast
Enthusiast

Fail to Login vCenter5.5 from web client

hi

when i try to login to vcenter from web client i received this error message :

Failed to connect to VMware Lookup Service - https://172.16.1.3.itp-moi.local:7444/lookupservice/sdk

how can i solve this problem ????

0 Kudos
3 Replies
Wonlliv
Enthusiast
Enthusiast

Hi there,

I had this link at my bookmarks for a long time.

Take a look at this:

http://www.davidhill.co/2012/09/failed-to-connect-to-vmware-lookup-service/

Snip:

<UPDATE>This also resolves the issue with vCenter 5.5</UPDATE>

I have been re-building my lab yesterday with all the latest vCloud suite 5.1 GA bits, and received the error ” Failed to connect to VMware Lookup Service “.

Failed to connect to VMware lookup service

After deploying and configuring the vCenter Virtual Appliance, when I was trying to login to the vSphere web client, I kept receiving the error ” Failed to connect to VMware Lookup Service https://[hostname]:7444/lookupservice/sdk – SSL certificate verification failed. ” and could not login.

Failed to connect to vmware lookup service

This issue occurs if you have changed the hostname or IP address of the vCenter Virtual Appliance.  The certificate that was created on initial configuration is no longer valid.  To resolve this issue, follow the steps below:

  1. Login into vCenter VA Configuration https://[hostname]:5480
  2. Select the Admin tab
  3. Click Toggle certificate setting, you will see Certificate regeneration enabled change to Yes.
    Failed to connect to VMware lookup service
  4. Re-boot the Virtual Appliance

During the bootup procedure you will see

www.hyper-converged.com
0 Kudos
zuhairit
Enthusiast
Enthusiast

thank you for replay

i have vc installed on win server 2012 not vc appliance

note: i can login the vc using vclient application

0 Kudos
Wonlliv
Enthusiast
Enthusiast

Ah, ok.

Thought would help cause it says "<UPDATE>This also resolves the issue with vCenter 5.5</UPDATE>"

www.hyper-converged.com
0 Kudos