ESXi 6.5 (VM-Version 13)
I try to install Debian Linux. After the first scrren I click "Install" to start the non graphical installation. Now I get a gray Screen.
I should get this screen:
What can I do?
Helmut Kaindl
Hi,
Did you check it on different browsers?
Thank you for your question and your helping.
I tried it with Mozilla Firefox 57.0.2, Google Chrome Version 63.0.3239.84, Microsoft Edge 41.16299.15.0, Internetexplorer 11.125.16299.0. On every Browser I get the same gray Screen on the second Page. The first page of the Installation menu is ok. I also tried with other Installation packages. I can install Ubuntu 16.04, but if I try to install Debian I get the gray Screen.
Server is a new Dell EMC - PowerEdge R740 with latest updates from Dell installed.
Greetings from Austria
Helmut
Have you tried updating the ESXi host client?
https://labs.vmware.com/flings/esxi-embedded-host-client
Or for something less intrusive on the ESXi server, perhaps give the VMRC 10.x a try as the console viewer.
Thank you very much for helping. I installed the update for the client:
VIBs Installed: VMware_bootbank_esx-ui_1.24.0-7119706
VIBs Removed: VMware_bootbank_esx-ui_1.21.0-5724747
and I also tired the remote console:
But again with all Browsers and the remote Console I get this gray screen.
Seems to be a bug.
Kind regards
Helmut
I also have the same problem as Helmut.
My server with the latest ESXi can not install any linux with text user interface (TUI) based installation like the latest versions of:
While starting the TUI installer it gets the same gray screen as in the original post of this thread.
The error can be viewed with any browser and with remote console (Workstation Pro 14).
I can only install anything which has a GUI installer.
That's how I was able to install at least:
Does anybody have up-to-date information about this problem?
Have you tried increasing the total video memory allocated to the video card?
Yes, I have tried increasing the video ram from 4 MB to 16, 32 & 64.
It does not work.
Nevertheless it should have worked even with the small amount of VRAM I allocated since its just TUI.
I was able to install Kubuntu 17.10 with 16 MB VRAM on a GUI installer.
The problem I imagined was that the installer of the guest OS gets confused in rendering its TUI because it may not know its render bounds.
Thats why I set the client console resolution directly via these arguments:
svga.maxWidth = 640
svga.maxHeight = 480
Sadly this does not resolve the problem either.
The last resort would be to setup the guest OS image to start with SSH.
But this would cost me too much time preparing the image when I want to setup multiple machines with different OSes so I wont try it for now.
When I press enter multiple times when doing the TUI debian installation I weirdly get blue and red lines on the mid of the screen.
The red and the blue seems to be the same as in the installer which was screenshot by Helmut in the original post.
I think the VM / installer works but the rendering of the TUI does not work and leads to weird artifacts on the screen.
Maybe this helps analyzing the problem further.
Ubuntu Server 16.04 works on my machine using TUI installer (see screenshot below).
So i suppose the problem only occurs on Debian 9 & Ubuntu 17.10?
@fp0x00
Have you tried forcing 800x600 instead of 640x480? Your Ubuntu screenshot is closer to 800x600 as is Helmut's screenshot of the non-gray Debian 9 TUI.
You could also try adding the line
svga.vgaOnly = "TRUE"
I don't know if it works or how it behaves with VM hosted on ESXi. But for Workstation/Player, svga.vgaOnly = "TRUE", IIRC, a Windows VM will have a 640x480 with 16 colour capability.
Hello bluefirestorm,
I tried out your suggestions.
Both sadly didnt work. But maybe it gives us some hint on why its not working.
Tested with Debian 9:
Only setting the resolution to 800x600:
Setting resolution 800x600 and svga.vgaOnly="TRUE"
Note: Before it goes the to the black screen when I enter "Install" it says
"error: No suitable video mode found"
"Booting in blind mode"
Your screenshot with the all-grey Debian x64 #3 is closer to 1024x768 resolution than 800x600. I wonder if the svga.maxWidth and svga.maxHeight is really taking effect or not.
As for the svga.vgaOnly = "TRUE" looks like it did take effect as the Debian installation complained about "no suitable video mode found". By definition VGA standard is 640x480 16 colours. It is SVGA that is 800x600 and XGA is 1024x768 256 colours. Considering the Debian installation is saying no suitable video mode found that means it cannot support the VGA standard even for text user interface only.
If this KB https://kb.vmware.com/s/article/1003 is still applicable
# for 800x600
svga.autoDetect = "FALSE"
svga.maxWidth = "800"
svga.maxHeight = "600"
svga.vramSize = "1920000"
# for 1024x768
svga.autoDetect = "FALSE"
svga.maxWidth = "1024"
svga.maxHeight = "768"
svga.vramSize = "3145728"
Although the svga.vramSize should be optional as it does not exceed the 4MB minimum in ESXi VMs.
Hello bluefirestorm,
thank you for the your hints with the resolution.
Sadly the gray screen remains.
I also think that the resolution setting does not work when the gray screen appears.
On every explicitely set resolution it results in the resolution you see in the screenshot.
It appears to only take effect at the pre-installation menu where I have the choice of doing the TUI or GUI installation.
# for 800x600
svga.autoDetect = "FALSE"
svga.maxWidth = "800"
svga.maxHeight = "600"
svga.vramSize = "1920000"
# for 1024x768
svga.autoDetect = "FALSE"
svga.maxWidth = "1024"
svga.maxHeight = "768"
svga.vramSize = "3145728"
I also had this issue just now.
My workaround was to create the VM with hardware version 12 instead of 13. That has fixed the issue for me and allowed the installation to proceed normally.
Thanks, your suggestion worked for me also
I ran into this issue as well, and was able to solve it by disabling the frame buffer within the debian installer.
At this screen:
Running Graphical Install seems to work ok, but running Install only results in a grey screen like others have seen.
Disable the frame buffer as shown in help--> F8:
So: go to the help screen to get to the boot console, then run: "install vga=normal fb=false"