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mtrohde
Enthusiast
Enthusiast

OS Guest Customization issues

I am trying to create a new windows 2012R2 template but running into a problem.  The customization isn't always successful it will some times complete and other times it doesn't.  When the customization does not complete the administrator account comes up with a user must change password message.

My vSphere environment is ESXi 6.0 U3 and I am using the web client to do my work. 

I have an older 2012R2 template that customization completes without issue, I am using same customization for both.  This leads me to think its some problem with the template I have built.  VMTools is build 10282 (same behavior with 10304).

Any suggestions or thoughts?

 

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daphnissov
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It sounds like it's your template. Without knowing what types of failures you're seeing, it's hard to know where to start. You might look at the local Administrator account and sure password is set to never expire.

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mtrohde
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I have attached the sysprep error logs

setuperr.log

2018-03-02 10:36:25, Error                 SYSPRP Failed to remove apps for the current user: 0x800705b4.

2018-03-02 10:36:25, Error                 SYSPRP Exit code of RemoveAllApps thread was 0x5b4.

2018-03-02 10:36:25, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralize' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x5b4

2018-03-02 10:36:25, Error                 SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x5b4

2018-03-02 10:36:25, Error                 SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x5b4

2018-03-02 10:36:25, Error                 SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x5b4

2018-03-02 10:36:25, Error                 SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x5b4

2018-03-02 10:36:25, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x5b4

2018-03-02 10:36:25, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x800705b4

2018-03-02 12:51:16, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 0x1f

2018-03-02 12:51:16, Error                 SYSPRP WinMain:Hit failure while processing sysprep re-specialize internal providers; hr = 0x8007001f

From setupact.log

2018-03-02 10:32:11, Info                  SYSPRP ========================================================

2018-03-02 10:32:11, Info                  SYSPRP ===          Beginning of a new sysprep run          ===

2018-03-02 10:32:11, Info                  SYSPRP ========================================================

2018-03-02 10:32:11, Info       [0x0f004d] SYSPRP The time is now 2018-03-02 10:32:11

2018-03-02 10:32:11, Info       [0x0f004e] SYSPRP Initialized SysPrep log at C:\windows\system32\Sysprep\Panther

2018-03-02 10:32:11, Info       [0x0f0054] SYSPRP ValidateUser:User has required privileges to sysprep machine

2018-03-02 10:32:11, Info       [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\windows\system32\Sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything

2018-03-02 10:32:11, Info       [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'RESPECIALIZE'

2018-03-02 10:32:11, Info       [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'QUIET'

2018-03-02 10:32:11, Info                  SYSPRP WinMain:Processing 're-specialize' internal provider request.

2018-03-02 10:32:11, Info                  SYSPRP RunExternalDlls:Running platform actions specified in action file for phase 6

2018-03-02 10:32:11, Info       [0x0f00ba] SYSPRP SysprepSession::CreateSession: Successfully created instance with mount path C:, action file C:\Windows\System32\Sysprep\ActionFiles\ReSpecialize.xml, and mode <null>

2018-03-02 10:32:12, Info                  SYSPRP SysprepSession::Execute: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\ReSpecialize.xml

2018-03-02 10:32:12, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep

2018-03-02 10:32:12, Info                  SYSPRP ActionPlatform::GetValue: Getting value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep

2018-03-02 10:32:12, Warning               SYSPRP ActionPlatform::GetValue: Error from RegQueryValueEx on value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep; dwRet = 0x2

2018-03-02 10:32:12, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null>

2018-03-02 10:32:12, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

2018-03-02 10:32:12, Info                  SYSPRP ActionPlatform::GetValue: Getting value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

2018-03-02 10:32:12, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64

2018-03-02 10:32:12, Info                  SYSPRP SysprepSession::ExecuteInternal: After sorting, providers will be excuted in this order:

2018-03-02 10:32:12, Info                  SYSPRP SysprepSession::ExecuteInternal: name:Microsoft-Windows-PnpSysprep, order: 100d

2018-03-02 10:32:12, Info       [0x0f00bd] SYSPRP CreateSysprepActionList: Building action list for component Microsoft-Windows-PnpSysprep

2018-03-02 10:32:12, Info       [0x0f0080] SYSPRP ActionPlatform::LaunchModule: Found 'Sysprep_Respecialize_Pnp' in C:\Windows\System32\sppnp.dll; executing it

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Sysprep_Respecialize_Pnp: Enter

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Created progress thread.

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Creating device install status thread...

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Waiting for thread to exit...

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Updating boot driver flags...

2018-03-02 10:32:12, Info                  SYSPRP SPPNP: Making sure system services have been started...

2018-03-02 10:32:13, Warning               SYSPRP SPPNP: COM already initialized with another apartment.

2018-03-02 10:32:13, Info                  SYSPRP SPPNP: Status: Idle

2018-03-02 10:32:13, Info                  SYSPRP SPPNP: Finished waiting for device install status...

2018-03-02 10:32:15, Info                  SYSPRP SPPNP: Boot disk found. Bus type is 0xA.

2018-03-02 10:32:15, Info                  SYSPRP SPPNP: Default boot driver flags value is 0x1C.

2018-03-02 10:32:15, Info                  SYSPRP SPPNP: Updating boot driver flags to 0x0.

2018-03-02 10:32:15, Info                  SYSPRP SPPNP: Finished updating boot driver flags...

2018-03-02 10:32:16, Info                  SYSPRP SPPNP: Waiting for progress thread to exit.

2018-03-02 10:32:16, Info                  SYSPRP SPPNP: Progress thread exited.

2018-03-02 10:32:16, Info                  SYSPRP SPPNP: Sysprep_Respecialize_Pnp: Exit

2018-03-02 10:32:16, Info       [0x0f0081] SYSPRP ActionPlatform::LaunchModule: Successfully executed 'Sysprep_Respecialize_Pnp' from C:\Windows\System32\sppnp.dll without error

2018-03-02 10:32:16, Info       [0x0f00b8] SYSPRP SysprepSession::Execute: Sysprep mode was not specified, deleting it from registry

2018-03-02 10:32:16, Info       [0x0f00c6] SYSPRP ActionPlatform::DeleteValue: Deleting registry value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep

2018-03-02 10:32:16, Warning               SYSPRP ActionPlatform::DeleteValue: Registry value SysprepMode to be deleted does not exist under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep

2018-03-02 10:32:16, Info       [0x0f0052] SYSPRP Shutting down SysPrep log

2018-03-02 10:32:16, Info       [0x0f004d] SYSPRP The time is now 2018-03-02 10:32:16

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daphnissov
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You'd be better served posting these on a Microsoft forum.

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