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Crazy_David
Contributor
Contributor

503 Service Unavailable (Failed to connect to endpoint:

Hi guys,i have encountered this error after reboot the VC server.

My platform type:vCenter Server with an embedded Platform Services Controller

Version:VMware vCenter Server Appliance 6.0.0.20000

When I open the web,it shows me:

503 Service Unavailable (Failed to connect to endpoint:
[N7Vmacore4Http20NamedPipeServiceSpecE:0x7fba64064840] _serverNamespace = /
_isRedirect = false _pipeName =/var/run/vmware/vpxd-webserver-pipe)

I checked the server,found those service was stopped which can't start manually:

vmware-eam (VMware ESX Agent Manager)

vmware-mbcs (VMware Message Bus Configuration Service)

vmware-netdumper (VMware vSphere ESXi Dump Collector)

vmware-perfcharts (VMware Performance Charts)

vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter)

vmware-sps (VMware vSphere Profile-Driven Storage Service)

vmware-vdcs (VMware Content Library Service)

vmware-vpostgres (VMware Postgres)

vmware-vpx-workflow (VMware vCenter Workflow Manager)

vmware-vpxd (VMware vCenter Server)

vmware-vsan-health (VMware VSAN Health Service)

vmware-vsm (VMware vService Manager)

vsphere-client ()

When I tried to start them,there shows me:

vcsa-nj:~ # service-control --start vmware-eam
INFO:root:Service: vmware-eam, Action: start
Service: vmware-eam, Action: start
2018-02-23T06:34:14.153Z   Running command: ['/sbin/chkconfig', u'vmware-eam']
2018-02-23T06:34:14.214Z   Done running command
2018-02-23T06:34:14.215Z   Running command: ['/sbin/service', u'vmware-eam', 'status']
2018-02-23T06:34:14.282Z   Done running command
2018-02-23T06:34:14.282Z   Running command: ['/sbin/chkconfig', '--force', u'vmware-eam', 'on']
2018-02-23T06:34:14.343Z   Done running command
2018-02-23T06:34:14.343Z   Running command: ['/sbin/service', u'vmware-eam', 'start']
2018-02-23T06:34:19.157Z   Done running command
2018-02-23T06:34:19.157Z   Invoked command: ['/sbin/service', u'vmware-eam', 'start']
2018-02-23T06:34:19.157Z   RC = 1
Stdout = Starting VMware ESX Agent Manager...
Waiting for VMware ESX Agent Manager.......
WARNING: VMware ESX Agent Manager may have failed to start.
Last login: Fri Feb 23 06:27:08 UTC 2018 on console

Stderr =
2018-02-23T06:34:19.157Z   {
    "resolution": null,
    "detail": [
        {
            "args": [
                "Command: ['/sbin/service', u'vmware-eam', 'start']\nStderr: "
            ],
            "id": "install.ciscommon.command.errinvoke",
            "localized": "An error occurred while invoking external command : 'Command: ['/sbin/service', u'vmware-eam', 'start']\nStderr: '",
            "translatable": "An error occurred while invoking external command : '%(0)s'"
        }
    ],
    "componentKey": null,
    "problemId": null
}
ERROR:root:Unable to start service vmware-eam, Exception: {
    "resolution": null,
    "detail": [
        {
            "args": [
                "vmware-eam"
            ],
            "id": "install.ciscommon.service.failstart",
            "localized": "An error occurred while starting service 'vmware-eam'",
            "translatable": "An error occurred while starting service '%(0)s'"
        }
    ],
    "componentKey": null,
    "problemId": null
}
Unable to start service vmware-eam, Exception: {
    "resolution": null,
    "detail": [
        {
            "args": [
                "vmware-eam"
            ],
            "id": "install.ciscommon.service.failstart",
            "localized": "An error occurred while starting service 'vmware-eam'",
            "translatable": "An error occurred while starting service '%(0)s'"
        }
    ],
    "componentKey": null,
    "problemId": null
}

I tried a few times, and now ,there are also 5 service can't be start:

vmware-eam (VMware ESX Agent Manager)

vmware-invsvc (VMware Inventory Service)

vmware-vdcs (VMware Content Library Service)

vmware-vpostgres (VMware Postgres)

vmware-vpx-workflow (VMware vCenter Workflow Manager)

Their error info was similar to the info eam shows.

Does anyone have any suggests?

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4 Replies
raghushetty
Enthusiast
Enthusiast

Hey,

restart the Vcenter service from services and try..

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Crazy_David
Contributor
Contributor

I have already restart the server and services many times, doesn't work...

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Crazy_David
Contributor
Contributor

I tried to restart the service vmware-vpxd, it throws an err:

vcsa-nj:~ # service-control --start vmware-vpxd

INFO:root:Service: vmware-vpxd, Action: start

Service: vmware-vpxd, Action: start

2018-02-26T00:14:03.927Z   Running command: ['/sbin/chkconfig', u'vmware-vpxd']

2018-02-26T00:14:04.038Z   Done running command

2018-02-26T00:14:04.038Z   Running command: ['/sbin/service', u'vmware-vpxd', 'status']

2018-02-26T00:14:04.797Z   Done running command

2018-02-26T00:14:04.798Z   Running command: ['/sbin/chkconfig', '--force', u'vmware-vpxd', 'on']

2018-02-26T00:14:04.910Z   Done running command

2018-02-26T00:14:04.910Z   Running command: ['/sbin/service', u'vmware-vpxd', 'start']

2018-02-26T00:24:13.755Z   Done running command

2018-02-26T00:24:13.755Z   Invoked command: ['/sbin/service', u'vmware-vpxd', 'start']

2018-02-26T00:24:13.755Z   RC = 1

Stdout = /usr/sbin/vpxd_commonutils: line 197: /etc/vmware-vpx/embedded_db.cfg: No such file or directory

vmware-vpxd: VC SSL Certificate does not exist, it will be generated by vpxd

Executing pre-startup scripts...

vmware-vpxd: Starting vpxd by administrative request.

success

vmware-vpxd: Waiting for vpxd to start listening for requests on 8089

Waiting for vpxd to initialize: ..........................................................Mon Feb 26 00:23:51 UTC 2018 Captured live core: /var/core/live_core.vpxd.24179.02-26-2018-00-23-51

[INFO] writing vpxd process dump retry:2 Time(Y-M-D H:M:S):2018-02-26 00:23:48

.Mon Feb 26 00:24:03 UTC 2018 Captured live core: /var/core/live_core.vpxd.24179.02-26-2018-00-24-03

[INFO] writing vpxd process dump retry:1 Time(Y-M-D H:M:S):2018-02-26 00:24:01

.failed

failed

vmware-vpxd: vpxd failed to initialize in time.

vpxd is already starting up. Aborting the request.

Stderr = /usr/sbin/vpxd_commonutils: line 197: /etc/vmware-vpx/embedded_db.cfg: No such file or directory

2018-02-26T00:24:13.756Z   {

    "resolution": null,

    "detail": [

        {

            "args": [

                "Command: ['/sbin/service', u'vmware-vpxd', 'start']\nStderr: /usr/sbin/vpxd_commonutils: line 197: /etc/vmware-vpx/embedded_db.cfg: No such file or directory\n"

            ],

            "id": "install.ciscommon.command.errinvoke",

            "localized": "An error occurred while invoking external command : 'Command: ['/sbin/service', u'vmware-vpxd', 'start']\nStderr: /usr/sbin/vpxd_commonutils: line 197: /etc/vmware-vpx/embedded_db.cfg: No such file or directory\n'",

            "translatable": "An error occurred while invoking external command : '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

ERROR:root:Unable to start service vmware-vpxd, Exception: {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vmware-vpxd"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vmware-vpxd'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

Unable to start service vmware-vpxd, Exception: {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vmware-vpxd"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vmware-vpxd'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

anyone some suggests?

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Ronaldorsan
Contributor
Contributor

Hello everyone, I have here the same problem I guess.

    I have the same 503 service unavailable screen and once I try to start manually the server, it stops in the following step:

2018-03-20T19:17:56.062Z   Running command: ['/sbin/service', u'vmware-vpostgres', 'start']

2018-03-20T19:22:58.868Z   Done running command

2018-03-20T19:22:58.868Z   Invoked command: ['/sbin/service', u'vmware-vpostgres', 'start']

2018-03-20T19:22:58.868Z   RC = 1

Stdout = Starting VMware vPostgres:

Stderr =

2018-03-20T19:22:58.868Z   {

    "resolution": null,

    "detail": [

        {

            "args": [

                "Command: ['/sbin/service', u'vmware-vpostgres', 'start']\nStderr: "

            ],

            "id": "install.ciscommon.command.errinvoke",

            "localized": "An error occurred while invoking external command : 'Command: ['/sbin/service', u'vmware-vpostgres', 'start']\nStderr: '",

            "translatable": "An error occurred while invoking external command : '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

ERROR:root:Unable to start service vmware-vpostgres, Exception: {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vmware-vpostgres"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vmware-vpostgres'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

Unable to start service vmware-vpostgres, Exception: {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vmware-vpostgres"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vmware-vpostgres'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

Any idea on what it is?

Thank you!

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