5 Replies Latest reply on Feb 22, 2018 9:02 AM by sarikrizvi

    Lost SSO password

    blomoff Novice

      Hi,

       

      is is it possible to recover the password for administrator@vsphere.local account?

       

      ive inherited a vsphere 6.0 system, but no one knows the SSO administrator password, it was set previously by whoever configured it, and said person no longer works here. I believe it is the only SSO admin account created as was the default install one.

       

      ive tried resetting it using the KB article, but obviously that fails as my account is not an SSO admin, so can't do it, or  see what users/groups are defined as SSO admins.

       

      Is it possible to recover it or are we just going to have to rebuild it? It's a vcenter 6 with embedded PSC/SSO? Would a support call be any use to recovering it or am I just being hopeful?