"The External URL must not be load balanced." - What does it mean ?

[Najtsob]

Based on all documentation you clearly CAN load balance view connection servers or security servers.

So why is there warning like:

and same for Blast or PCoIP protocols.

What is the true meaning or intention of this warning ?

[techguy129 · Accepted solution]

My understanding is that when you create a tunnel, you need to make sure you route to the external URL security server as there is a 1 to 1 relation between security servers and connection servers. If you route to another security server, there will be no tunnel as auth was completed on the other set of servers.

When using a UAG, these settings are not needed.

[Najtsob]

That would make sense, because you need to have 1:1 mapping of security server to connection server. But it does not apply to UAG or load balancing per see.

Thanks for clarification

[techguy129]

UAG doesn't have a 1 to 1. So you actually don't need to specify this setting.