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VMware player kernel module updater error (vmci)

Hello,

I recently installed VMware Workstation 14 Player on my Linux device. I downloaded the .bundle file and ran the installer without problems. However, when I ran VMware, the kernel module updater appeared (which I assume always happens on the first run). All the modules were shown as installed with the green check mark, but the Virtual Machine Communication Interface alone was not installed. To clarify, all the modules were successfully installed except vmci.

I'm running a distro of Linux called GalliumOS (which is basically just Ubuntu 16.04 with a different UI).

Any help would be greatly appreciated. Thanks!

Here's the log file, if it helps:

2018-02-12T16:41:18.493-05:00| vthread-1| I125: Log for VMware Workstation pid=1733 version=14.0.0 build=build-6661328 option=Release

2018-02-12T16:41:18.493-05:00| vthread-1| I125: The process is 64-bit.

2018-02-12T16:41:18.493-05:00| vthread-1| I125: Host codepage=UTF-8 encoding=UTF-8

2018-02-12T16:41:18.493-05:00| vthread-1| I125: Host is Linux 4.8.17-galliumos GalliumOS 2.1

2018-02-12T16:41:18.492-05:00| vthread-1| I125: DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: DictionaryLoad: Cannot open file "/home/chrx/.vmware/config": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: [msg.dictionary.load.openFailed] Cannot open file "/home/chrx/.vmware/config": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: PREF Optional preferences file not found at /home/chrx/.vmware/config. Using default values.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: DictionaryLoad: Cannot open file "/home/chrx/.vmware/preferences": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: [msg.dictionary.load.openFailed] Cannot open file "/home/chrx/.vmware/preferences": No such file or directory.

2018-02-12T16:41:18.492-05:00| vthread-1| I125: PREF Optional preferences file not found at /home/chrx/.vmware/preferences. Using default values.

2018-02-12T16:41:18.624-05:00| vthread-1| W115: Logging to /tmp/vmware-root/vmware-1733.log

2018-02-12T16:41:18.745-05:00| vthread-1| I125: Obtaining info using the running kernel.

2018-02-12T16:41:18.745-05:00| vthread-1| I125: Created new pathsHash.

2018-02-12T16:41:18.745-05:00| vthread-1| I125: Setting header path for 4.8.17-galliumos to "/lib/modules/4.8.17-galliumos/build/include".

2018-02-12T16:41:18.745-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:18.745-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:18.745-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:18.745-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:18.762-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:18.762-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.073-05:00| vthread-1| I125: found symbol version file /lib/modules/4.8.17-galliumos/build/Module.symvers

2018-02-12T16:41:19.073-05:00| vthread-1| I125: Reading symbol versions from /lib/modules/4.8.17-galliumos/build/Module.symvers.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Read 14334 symbol versions

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Reading in info for the vmmon module.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Reading in info for the vmnet module.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Reading in info for the vmblock module.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Reading in info for the vmci module.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Reading in info for the vsock module.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Setting vsock to depend on vmci.

2018-02-12T16:41:19.116-05:00| vthread-1| I125: Invoking modinfo on "vmmon".

2018-02-12T16:41:19.121-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:19.121-05:00| vthread-1| I125: Invoking modinfo on "vmnet".

2018-02-12T16:41:19.125-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:19.126-05:00| vthread-1| I125: Invoking modinfo on "vmblock".

2018-02-12T16:41:19.131-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:19.131-05:00| vthread-1| I125: Invoking modinfo on "vmci".

2018-02-12T16:41:19.136-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:19.136-05:00| vthread-1| I125: Invoking modinfo on "vsock".

2018-02-12T16:41:19.142-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 0.

2018-02-12T16:41:19.162-05:00| vthread-1| I125: to be installed: vmmon status: 0

2018-02-12T16:41:19.162-05:00| vthread-1| I125: to be installed: vmnet status: 0

2018-02-12T16:41:19.162-05:00| vthread-1| I125: to be installed: vmci status: 0

2018-02-12T16:41:19.202-05:00| vthread-1| I125: Obtaining info using the running kernel.

2018-02-12T16:41:19.202-05:00| vthread-1| I125: Setting header path for 4.8.17-galliumos to "/lib/modules/4.8.17-galliumos/build/include".

2018-02-12T16:41:19.202-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:19.202-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:19.202-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:19.202-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:19.214-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:19.215-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.526-05:00| vthread-1| I125: found symbol version file /lib/modules/4.8.17-galliumos/build/Module.symvers

2018-02-12T16:41:19.526-05:00| vthread-1| I125: Reading symbol versions from /lib/modules/4.8.17-galliumos/build/Module.symvers.

2018-02-12T16:41:19.566-05:00| vthread-1| I125: Read 14334 symbol versions

2018-02-12T16:41:19.567-05:00| vthread-1| I125: Kernel header path retrieved from FileEntry: /lib/modules/4.8.17-galliumos/build/include

2018-02-12T16:41:19.567-05:00| vthread-1| I125: Update kernel header path to /lib/modules/4.8.17-galliumos/build/include

2018-02-12T16:41:19.567-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:19.567-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:19.567-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:19.567-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:19.580-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:19.580-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.584-05:00| vthread-1| I125: Found compiler at "/usr/bin/gcc"

2018-02-12T16:41:19.592-05:00| vthread-1| I125: Got gcc version "5.4.0".

2018-02-12T16:41:19.592-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-12T16:41:19.598-05:00| vthread-1| I125: Got gcc version "5.4.0".

2018-02-12T16:41:19.598-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-12T16:41:19.603-05:00| vthread-1| I125: Trying to find a suitable PBM set for kernel "4.8.17-galliumos".

2018-02-12T16:41:19.603-05:00| vthread-1| I125: No matching PBM set was found for kernel "4.8.17-galliumos".

2018-02-12T16:41:19.603-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-12T16:41:19.603-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:19.603-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:19.603-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:19.603-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:19.617-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:19.617-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.620-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-12T16:41:19.621-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:19.621-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:19.621-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:19.621-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:19.635-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:19.635-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.635-05:00| vthread-1| I125: Using temp dir "/tmp".

2018-02-12T16:41:19.641-05:00| vthread-1| I125: Obtaining info using the running kernel.

2018-02-12T16:41:19.641-05:00| vthread-1| I125: Setting header path for 4.8.17-galliumos to "/lib/modules/4.8.17-galliumos/build/include".

2018-02-12T16:41:19.641-05:00| vthread-1| I125: Validating path "/lib/modules/4.8.17-galliumos/build/include" for kernel release "4.8.17-galliumos".

2018-02-12T16:41:19.641-05:00| vthread-1| I125: Failed to find /lib/modules/4.8.17-galliumos/build/include/linux/version.h

2018-02-12T16:41:19.641-05:00| vthread-1| I125: /lib/modules/4.8.17-galliumos/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-12T16:41:19.641-05:00| vthread-1| I125: using /usr/bin/gcc-5 for preprocess check

2018-02-12T16:41:19.658-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.8.17-galliumos".

2018-02-12T16:41:19.658-05:00| vthread-1| I125: The header path "/lib/modules/4.8.17-galliumos/build/include" for the kernel "4.8.17-galliumos" is valid.  Whoohoo!

2018-02-12T16:41:19.967-05:00| vthread-1| I125: found symbol version file /lib/modules/4.8.17-galliumos/build/Module.symvers

2018-02-12T16:41:19.968-05:00| vthread-1| I125: Reading symbol versions from /lib/modules/4.8.17-galliumos/build/Module.symvers.

2018-02-12T16:41:20.008-05:00| vthread-1| I125: Read 14334 symbol versions

2018-02-12T16:41:20.008-05:00| vthread-1| I125: Invoking modinfo on "vmmon".

2018-02-12T16:41:20.013-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:20.013-05:00| vthread-1| I125: Invoking modinfo on "vmnet".

2018-02-12T16:41:20.018-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:20.018-05:00| vthread-1| I125: Invoking modinfo on "vmci".

2018-02-12T16:41:20.023-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-12T16:41:20.505-05:00| vthread-1| I125: Setting destination path for vmmon to "/lib/modules/4.8.17-galliumos/misc/vmmon.ko".

2018-02-12T16:41:20.505-05:00| vthread-1| I125: Extracting the vmmon source from "/usr/lib/vmware/modules/source/vmmon.tar".

2018-02-12T16:41:20.547-05:00| vthread-1| I125: Successfully extracted the vmmon source.

2018-02-12T16:41:20.547-05:00| vthread-1| I125: Building module with command "/usr/bin/make -j2 -C /tmp/modconfig-EgD6A9/vmmon-only auto-build HEADER_DIR=/lib/modules/4.8.17-galliumos/build/include CC=/usr/bin/gcc IS_GCC_3=no"

2018-02-12T16:41:26.959-05:00| vthread-1| I125: Successfully built vmmon.  Module is currently at "/tmp/modconfig-EgD6A9/vmmon.o".

2018-02-12T16:41:26.959-05:00| vthread-1| I125: Found the vmmon symvers file at "/tmp/modconfig-EgD6A9/vmmon-only/Module.symvers".

2018-02-12T16:41:26.959-05:00| vthread-1| I125: Installing vmmon from /tmp/modconfig-EgD6A9/vmmon.o to /lib/modules/4.8.17-galliumos/misc/vmmon.ko.

2018-02-12T16:41:26.960-05:00| vthread-1| I125: Registering file "/lib/modules/4.8.17-galliumos/misc/vmmon.ko".

2018-02-12T16:41:27.710-05:00| vthread-1| I125: "/usr/lib/vmware-installer/2.1.0/vmware-installer" exited with status 0.

2018-02-12T16:41:27.711-05:00| vthread-1| I125: Registering file "/usr/lib/vmware/symvers/vmmon-4.8.17-galliumos".

2018-02-12T16:41:28.369-05:00| vthread-1| I125: "/usr/lib/vmware-installer/2.1.0/vmware-installer" exited with status 0.

2018-02-12T16:41:28.374-05:00| vthread-1| I125: Setting destination path for vmnet to "/lib/modules/4.8.17-galliumos/misc/vmnet.ko".

2018-02-12T16:41:28.374-05:00| vthread-1| I125: Extracting the vmnet source from "/usr/lib/vmware/modules/source/vmnet.tar".

2018-02-12T16:41:28.393-05:00| vthread-1| I125: Successfully extracted the vmnet source.

2018-02-12T16:41:28.393-05:00| vthread-1| I125: Building module with command "/usr/bin/make -j2 -C /tmp/modconfig-EgD6A9/vmnet-only auto-build HEADER_DIR=/lib/modules/4.8.17-galliumos/build/include CC=/usr/bin/gcc IS_GCC_3=no"

2018-02-12T16:41:36.671-05:00| vthread-1| I125: Successfully built vmnet.  Module is currently at "/tmp/modconfig-EgD6A9/vmnet.o".

2018-02-12T16:41:36.671-05:00| vthread-1| I125: Found the vmnet symvers file at "/tmp/modconfig-EgD6A9/vmnet-only/Module.symvers".

2018-02-12T16:41:36.671-05:00| vthread-1| I125: Installing vmnet from /tmp/modconfig-EgD6A9/vmnet.o to /lib/modules/4.8.17-galliumos/misc/vmnet.ko.

2018-02-12T16:41:36.672-05:00| vthread-1| I125: Registering file "/lib/modules/4.8.17-galliumos/misc/vmnet.ko".

2018-02-12T16:41:37.344-05:00| vthread-1| I125: "/usr/lib/vmware-installer/2.1.0/vmware-installer" exited with status 0.

2018-02-12T16:41:37.344-05:00| vthread-1| I125: Registering file "/usr/lib/vmware/symvers/vmnet-4.8.17-galliumos".

2018-02-12T16:41:38.011-05:00| vthread-1| I125: "/usr/lib/vmware-installer/2.1.0/vmware-installer" exited with status 0.

2018-02-12T16:41:38.017-05:00| vthread-1| I125: Setting destination path for vmci to "/lib/modules/4.8.17-galliumos/misc/vmci.ko".

2018-02-12T16:41:38.018-05:00| vthread-1| I125: Extracting the vmci source from "/usr/lib/vmware/modules/source/vmci.tar".

2018-02-12T16:41:38.043-05:00| vthread-1| I125: Successfully extracted the vmci source.

2018-02-12T16:41:38.043-05:00| vthread-1| I125: Building module with command "/usr/bin/make -j2 -C /tmp/modconfig-EgD6A9/vmci-only auto-build HEADER_DIR=/lib/modules/4.8.17-galliumos/build/include CC=/usr/bin/gcc IS_GCC_3=no"

2018-02-12T16:41:40.148-05:00| vthread-1| W115: Failed to build vmci.  Failed to execute the build command.

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1 Reply
parmarr
VMware Employee
VMware Employee

Hello,

Please see the existing discussions below to see if they help:

https://communities.vmware.com/thread/576097

https://communities.vmware.com/thread/559999

Sincerely, Rahul Parmar VMware Support Moderator
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