2 Replies Latest reply on Feb 19, 2018 12:09 AM by sarikrizvi

    Root password reset not working on vcenter 6.5

    Mrdurx Lurker

      Hi,

       

      Did an upgrade from Vcenter 5.5 appliance to 6.5 appliance, and whilst everything went ok, i know find that i cannot login as root anymore, although i could after the upgrade for a short while, and i have not forgotten the password.

       

      i then went through the steps to reset the password by adding rw init=/bin/bash to grub as in article How to reset the lost or forgotten root password in vCenter Server Appliance 6.5 (2147144) | VMware KB but even though it says the password has been updated, i still cannot login after the reboot.

       

      I can log into the appliance fine as sso or my AD account, just not the console or the application management portal.

       

      any help would be great.

       

      thanks

       

      phil