12 Replies Latest reply on Feb 16, 2018 10:53 AM by rcmacleod

    MS Update Affecting VMware Tools?

    stanj Hot Shot

      I am seeing a strange occurrence with regard to vmware tools and MS Windows Updates.

       

      For one VM, I have been running NAKIVO backup software without any issues. NAKIVO used VMware snapshots as the mechanism to backup up the VM by using QUIESCING.  After an MS Update occurred on  April 13, the backup process began failing with an error - An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.  I confirmed this by trying to take a snapshot and selecting the Quiesce option. 

      Has anyone seen or heard of MS Updates affecting snapshots?

       

      On the other VM, after a the same MS update occurred, I am seeing a message in vcenter events.,, cannot quiesce this virtual machine because VMware Tools is not currently available.

      Has anyone seen or heard of MS Updates affecting VMware Tools ?

       

      Thanks