VMware Horizon Community
Skmr
Enthusiast
Enthusiast
Jump to solution

Application profile persistence issue for Lotus notes

Hi,

One of my application called Lotus notes is not persisting user data on next VDI sessions.

it was not persisting any of the user data like ID/workstation/preferences and so on..

Thank you,

Pere. 

Reply
0 Kudos
1 Solution

Accepted Solutions
Sravan_k
Expert
Expert
Jump to solution

Interesting, you are on almost latest version of notes but still having issues.

As you mentioned it was not consistence, please take analysis of 10 test results and see how many times you are having issues

I have small concern on your note [note: under directflex, I included 3 .exe's application path's.]

why you are using 3 application paths under directflex? try using import/export at user log-off/log-in rather than using directflex

Please provide us your update on it

Regards,

Vkmr.

View solution in original post

7 Replies
Sravan_k
Expert
Expert
Jump to solution

Hey Pere,

can you please provide me the log file of user at debug level so that we can see what happening?

Questions:

what version of Notes that you are using?

what version of UEM you are using?

when you are asking UEM to import/export [like directflex or on log-off/log-on ] application profile?

Regards,

Vkmr.

DEMdev
VMware Employee
VMware Employee
Jump to solution

Hi Skmr,

Can you please share the Flex config file you're using to capture the Lotus Notes settings, together with a FlexEngine log file at DEBUG level for a complete session, covering logon and logoff?

Reply
0 Kudos
Skmr
Enthusiast
Enthusiast
Jump to solution

Hi,

I was checking with the same user who is facing this issue and he said he can not able to reproduce it

what version of Notes that you are using?

I am using version 9

what version of UEM you are using?

I am on 9.2

when you are asking UEM to import/export [like directflex or on log-off/log-on ] application profile?

currently, I am using Directflex

note: under directflex, I included 3 .exe's application path's.

Reply
0 Kudos
Sravan_k
Expert
Expert
Jump to solution

Interesting, you are on almost latest version of notes but still having issues.

As you mentioned it was not consistence, please take analysis of 10 test results and see how many times you are having issues

I have small concern on your note [note: under directflex, I included 3 .exe's application path's.]

why you are using 3 application paths under directflex? try using import/export at user log-off/log-in rather than using directflex

Please provide us your update on it

Regards,

Vkmr.

ijdemes
Expert
Expert
Jump to solution

Did you try the following template?

Lotus Notes.zip

Please also read the additional comments on this template.


\\ Ivan
---
Twitter: @ivandemes
Blog: https://www.ivandemes.com
Skmr
Enthusiast
Enthusiast
Jump to solution

My problem got resolved!

actually my notes application is configured differently and it was running 3 executable's [notes/notes2 and nlnotes] as I configured Directflex with these 3 executable's some how it was getting miss understanding when closing one component of notes application.

but as you recommended to test using import/export on log-in and log-off this was worked totally fine [tested 12 time with positive feedback!!!]    

my solution is: using import/export at log-in and log-off instant of directflex

thanks for all your help!!!

Reply
0 Kudos
VMvvol
Enthusiast
Enthusiast
Jump to solution

Thanks, it was so useful

Reply
0 Kudos