5 Replies Latest reply on Feb 12, 2018 9:22 PM by Ricktamu

    Uninstalling stuck in progress

    willonit Hot Shot

      I went to prepare a cluster but the hosts never fully installed. I figured I'd uninstall and give it another try. Now all the hosts in the cluster report "In Progress" with the cluster status "Uninstalling". It has been like this for over a day now. I've rebooted all hosts multiple times and checked that the VIBs have been removed. The manager and controllers have been rebooted as well. Is there anyway to reset the cluster or end the removal task?

       

      Thanks,

      Will

        • 1. Re: Uninstalling stuck in progress
          Gaurav_Sangamnerkar Novice

          Hi ,

           

          You can try to uninstall the VIBs manually using CLI.  The install process typically install 3 VIBs on the ESX hosts, we need to try removing them manually ..

           

          To remove the “esx-vxlan” VIB , execute the below command:

           

          esxcli software vi remove -n esx-vxlan

           

          To remove the “esx-vsip” VIB , execute the below command:

           

          esxcli software vi remove -n esx-vxlan

           

          To remove the “esx-dvfilter-switch-security” VIB , execute the below command:

           

          esxcli software vi remove -n  esx-dvfilter-switch-security

           

          Try refreshing the client after this ..

           

          G

          • 2. Re: Uninstalling stuck in progress
            willonit Hot Shot

            The vibs had already been uninstalled but the task was still hung. I was able to work around this issue by disconnecting each host and adding back to a different cluster. I deleted the cluster that was stuck and was then able to prepare the hosts in a new cluster. It even kept track of NSX edge gateways that were on the hosts when they moved. The only think I lost was VM folder structure. The hosts installed without issue and have now been added into my transport zone.

            • 3. Re: Uninstalling stuck in progress
              JayhawkEric Hot Shot
              vExpert

              I was having the same problem for the past couple days as well.  This fixed my issue. Thanks for posting.

              • 4. Re: Uninstalling stuck in progress
                lerf2 Novice

                I also found a more easier solution to get rid of hang at "Uninstalling..." in Host Preparation.

                You can go to vCenter > Home > vCenter Solutions Manager > vSphere ESX Agent Manager > Management tab.

                 

                If the VMware Network Fabric status is "Uninstalled" "Normal" you can try to right click on the item and "Resolve" / "Sync" and "Delete" that agent.

                 

                By doing this, we expect the Network Fabric agent being deleted.

                1 person found this helpful
                • 5. Re: Uninstalling stuck in progress
                  Ricktamu Lurker

                  This is the correct Answer...Been banging my head against the wall all night.  Thank you!!