SRM 6.5 plugins not show on vCenter Appliance 6.5

[bacvmadmin]

Hi all,

I have VCSA 6.5, ESXi 6.5 and SRM 6.5. Same version Production and DR

I have successfully installed SRM 6.5 on WS2K8 R2. I went to vCenter but the plugins is not show. I restart the vSphere web client but nothing. Anything that I missing here.

Thanks.

[srubioco]

I solved today with vmware support:

Review you installed version of SRM on mob web, and delete the wrong versions on /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity.

com.vmware.vcDr for SRM

com.vmware.vcHSM for Replication

# ls -lh /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity

total 32K

drwxr-xr-x 4 vsphere-client users 4.0K May 29 11:03 com.netapp.nvpf.webclient-6.2.0.11613

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:04 com.vmware.vcDr-6.1.1.13825

drwxr-xr-x 3 vsphere-client users 4.0K May 29 13:57 com.vmware.vcDr-6.5.1.14612

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:03 com.vmware.vcDr-6.5.1.15960

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:04 com.vmware.vcHms-6.1.1.604595498

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:03 com.vmware.vcHms-6.5.1.656014425

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:03 com.vmware.vdp2-6.0.1.5

drwxr-xr-x 3 vsphere-client users 4.0K May 29 11:03 com.vmware.vsan.health-6.6.1.20000

# rm -rf com.vmware.vcDr-6.1.1.13825 && rm -rf com.vmware.vcDr-6.5.1.15960 && com.vmware.vcHms-6.1.1.604595498

After, delete all content on /storage/vsphere-client/SerenityDB/serenity/.

#cd /storage/vsphere-client/SerenityDB/serenity/

# rm -rf *

To finish, restart vsphere-client

# service-control --stop vsphere-client

# service-control --start vsphere-client

[dkrajicek]

Thanks so much for posting this.  It was very helpful.  Better than VMware support.

[ds627]

i have a similar situation.  I've deployed vsphere replication appliance to my prod site and DR site vcenters and I've got replication going.  Then I installed SRM 6.5 to windows VM for each site but SRM plugin is not showing on my Vcenters - both prod and DR sites.  Any suggestion on how to fix this?  VMWare support does not respond within 48 hours unless it is a sev 1 or 2 cases.

Any lead is appreciated.

Thank you.

[sjesse]

Its port 5480 and 443 open between the vcenter server and the srm server? I can't remember which way it goes but during the install vcenter downloads the plugin from the srm server.

[ds627]

both ports are open.  SRM 6.5 was installed and configured on the Windows VM.

[ds627]

not sure if SRM plugin is conflicting with Vsphere Replication plugin. it shouldn't

[sjesse]

Support is your best option, try looking at the webclient logs, the plugins should show up after you login

vSphere Web Client Logs

it should reference it if they where there before.

[ds627]

thanks Jesse.  I will look at the logs. I found an article aka blog that talks about this issue as well.  Support will be around at their convenience for non priority/non sev1s and 2s.

[sjesse]

What you probably need to do is what srubioco did but for windows, the file locations are similar. If you remove the plugins and restart the webclient and log in again it should pull it. The other thing you can try I think is run a repair install on the SRM server which might try to reregister the plugin.