Thanks for reporting this issue! We are aware of it but we cannot reproduce it locally. Kindly can anyone upload support bundle when this issue reproduces? Please run Help > Support > Collect Support Data. Please check the running VM that reproduces the issue. Thank you very much!
Thank you for the logs! I filed an internal bug to track the issue. We will investigate ASAP. Thanks a lot!
Finally. I hope there will be a fix soon.
I just want to clarify the exact problem that I have because the thread title "Mouse looses focus" is not quite correct.
This applies to both my laptop track-pad and my external Mouse.
After a short period the LEFT and RIGHT buttons stop working.
The mouse pointer moves and the mouse-hover causes tool-tip display to show.
This Applies to my external Mouse only. Logitech Master MX2S
The scroll wheel still works.
The forward and Back buttons do not work.
The mouse-button which causes all my windows desktops to show still works.
Moving the mouse pointer over the top Vmware tool-bar resets the non-working items for a short period. After which the buttons stop working again.
We've gotten a number of similar reports about mouse issues on Windows hosts when upgrading to Workstation 14. They appear to be host-side issues with our input stack, so they only happen on some host machines, regardless of the guest tools or guest configuration. Our best guess at this point is that it's a permissions issue related to our interfacing with certain 3rd party mouse software/drivers, particularly on laptops.
Some users have reported that launching Workstation as an Administrator (either by being logged in as an Administrator, or using the "Run as Administrator" option in the Windows right click menu) resolves the issue, but it hasn't worked for everyone.
We're still looking into ways to reproduce this in-house.
Thanks for the info, feedback in case its useful:
1/ People report this happens with a clean install - see this thread. I have also tried a clean install and the problem persists.
2/ Bulk standard mouse also has this problem on my laptop. ( so that's a trackpad and two different mice)
3/ I always run as admin and the problem persists.
4/ Happy to try anything out for you as mine is just a test installation.
I have a problem on all my computers and laptop. I checked as there are general programs at the laptop and computers.
WizMouse v18.104.22.168 is installed on all my computers and laptop…Config: WizMouse enable, Run as Administrator, Re-hook.
But maybe this is not the reason, I can not check it right now in VMware 14
VMware 12.5.9 works with WizMouse without problems.
One other idea that came up, is that you might also try making the VM a "Shared VM" and run that and connect a console to it (with no other VMs running on the system).
Although I think that loses some features in the VM (like 3D graphics support).
Just to contribute:
I'm also using a Logitech mouse (MX516).
I always run as Admin.
Just out of curiosity, is anyone else also running Stardock Fences?
No, I'm not running Stardock Fences nor am I using Wizmouse
I found the same programs (which work in the background) on all my computers:
MS Visual Studio 2017 (serivces VSStandardCollectorService140, VSStandardCollectorService150)
K-Lite Mega Codec Pack
CorelPSP (PsiService_2.exe, Corel License Validation Service V2)
Chrome (Google Update Services)
FireFox (Mozilla Maintenance Service)
Adobe Acrobat Update Service
Driver USB TV/FM/DVB-Tuner
The only services on my laptop common to those you listed are:
Adobe (mine is Flash)
I disabled all and the fault still persists.
It should be interesting to Vmware that all your machines have the fault; as the implication from Vmware so far is that the fault is only showing on a few machines
I have also tried an uninstall using Revo Uninstaller and deleted all files associated with Vmware. Followed by deletion of registry entries using Ccleaner.
After reinstall the fault persists.
The latest version also still throws an error on first run attempt. Second try the program runs.
I am seeing the same issue except, when I run a VM with 12.x Hardware the mouse runs fine.
If I upgrade to 14.x, the mouse will stop "clicking". It will move, and hover but no clicks will make it into the VM.
I am trying to get a support call in before my upgrade support has expired since this makes the VM unuseable :-(
I can reproduce this issue after installing WizMouse on my host. And this issue is gone after uninstalling WizMouse. Can you confirm if this resolves your issue if you uninstall WizMouse (if that is the case)? Thanks a lot!