Solved: Re: Can't log in with http or https://loginsight/i...

DTMushroom · ‎12-04-2017

In my test,I'm creater a cluster with three loginsight server.Then,I delete two worker loginsight server with vmdk in the vcenter server，and i reboot master server.Now,I can't login ui with http or https://servername or ip.

SIsraelyan · ‎12-13-2017

Hello,

If you are sure there are no references to your LI, you can safely power off and delete it.

If you have references, i.e. sources that send data to LI, then you should re-configure them.

Sources:

--- vSphere integration

--- ESX integration

--- Log Insight agents sending data to your LI

However, since your LI is actually down, then would recommend simply deleting the existing one and re-deploying LI.

If your new LI gets the same network config, then you won;t need to do any reconfiguration.

Hope this answered your question

View solution in original post

SIsraelyan · ‎12-04-2017

Hello!

Please see my questions below:

1. What is the version of LI that you deployed?

2. When u say "three loginsight server", do u mean a cluster of 3 nodes ?

3. You said that you deleted 2 worker nodes. Did u delete those from the admin/cluster page?

4. You cannot login to LI. What's the error message?

Thanks!

DTMushroom · ‎12-05-2017

Thank you!

1. My loginsight version is 4.3.

2.As you said,it's a cluster of 3 nodes.

3.I'm delete 2 woker nodes from vcenter server ,clude vm and vmdk.And I'm not delete those from the admin/cluster page.

4. I make sure that port 80 is open.

The flowering is the log with ui_runtime.log and runtime.log

ui_runtime.log

at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.initialize(BaseActionBean.java:161)

at com.vmware.loginsight.web.actions.BaseActionBean.isLicensedFor(BaseActionBean.java:276)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getLicensedForEdit(ClusterActionBean.java:224)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.loadWorkerInfo(ClusterActionBean.java:581)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getWorkerJson(ClusterActionBean.java:461)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getClusterInfo(ClusterActionBean.java:238)

at sun.reflect.GeneratedMethodAccessor57.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at net.sourceforge.stripes.controller.DispatcherHelper$6.intercept(DispatcherHelper.java:456)

at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:158)

at org.stripesstuff.plugin.security.SecurityInterceptor.interceptEventHandling(SecurityInterceptor.java:188)

at org.stripesstuff.plugin.security.SecurityInterceptor.intercept(SecurityInterceptor.java:120)

at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

at net.sourceforge.stripes.controller.BeforeAfterMethodInterceptor.intercept(BeforeAfterMethodInterceptor.java:113)

at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

at net.sourceforge.stripes.controller.ExecutionContext.wrap(ExecutionContext.java:74)

at net.sourceforge.stripes.controller.DispatcherHelper.invokeEventHandler(DispatcherHelper.java:454)

at net.sourceforge.stripes.controller.DispatcherServlet.invokeEventHandler(DispatcherServlet.java:278)

at net.sourceforge.stripes.controller.DispatcherServlet.service(DispatcherServlet.java:160)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at net.sourceforge.stripes.controller.DynamicMappingFilter$2.doFilter(DynamicMappingFilter.java:453)

at net.sourceforge.stripes.controller.StripesFilter.doFilter(StripesFilter.java:260)

at net.sourceforge.stripes.controller.DynamicMappingFilter.doFilter(DynamicMappingFilter.java:440)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at com.vmware.loginsight.web.stripesext.RestCsrfPreventionFilter.doFilter(RestCsrfPreventionFilter.java:177)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at com.vmware.loginsight.web.utilities.UTF8EncodingFilter.doFilter(UTF8EncodingFilter.java:24)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)

at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:240)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)

at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)

at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)

at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)

at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Unknown Source)

[2017-11-27 08:42:59.925+0000] ["https-jsse-nio-443-exec-1"/192.168.11.211 ERROR] [com.vmware.loginsight.web.actions.BaseActionBean] [Failed to load license state when checking license capability CLUSTER. Denying capability.]

java.lang.NullPointerException

at com.vmware.loginsight.web.actions.BaseActionBeanContext.getUser(BaseActionBeanContext.java:46)

at com.vmware.loginsight.web.actions.BaseActionBeanContext.getRbacUser(BaseActionBeanContext.java:71)

at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.loadLicense(BaseActionBean.java:170)

at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.initialize(BaseActionBean.java:161)

at com.vmware.loginsight.web.actions.BaseActionBean.isLicensedFor(BaseActionBean.java:276)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getLicensedForEdit(ClusterActionBean.java:224)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getPendingWorkerJson(ClusterActionBean.java:482)

at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getClusterInfo(ClusterActionBean.java:239)