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omaggi81
Contributor
Contributor

VDP - Service "Backup scheduler is not running" stop suddenly and recursively

HI everybody,

since 2 Weeks our 2 VDP have some problems with the service "Backup scheduler is not running".

This service stop suddenly and regularly. The backup-Job works without errors.

I tried to manually start the service, but this is only a workaround cause after some time, the service goes again down.

Do you have the same problems? How I can solve this issue?

Version of VDP: 6.1.5.13

Thx in advance, greetings Omar Smiley Happy

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5 Replies
mhampto
VMware Employee
VMware Employee

Is there anything in the VDP logs showing why the service is stopping?

Collecting VMware vSphere Data Protection 6.x diagnostic information (2115293)

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omaggi81
Contributor
Contributor

Nope, is just stopped several times every day but the backup works perfectly... Smiley Sad

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SavkoorSuhas
Expert
Expert

Please send output of this:

grep -i locked /usr/local/avamar/var/mc/server_log/mcserver.log.0

And then

ls -l mccommons.jar /usr/local/avamar-tomcat/lib/

And I suspect this is an upgraded VDP Server.

# Suhas

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Don't Backup. Go Forward!
Rubrik

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GGVM
Contributor
Contributor

I have the same problem!

Updates VDP 6.1.3 -> 6.1.5

mcserver.log.0:

com.avamar.mc.security.mgmt.LoginManager.isUserLoginLocked

WARNING: The user MCUser@/ is locked. Product MCCLI

ls -lah ./webapps/avi/WEB-INF/lib/mccommons.jar

-rw------- 1 root root 285K 12. Jul 08:09 ./webapps/avi/WEB-INF/lib/mccommons.jar

What is the solution?

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GGVM
Contributor
Contributor

The Solution:

A symlink was missing:

Login via ssh with admin@servername:

cd /usr/local/avamar-tomcat/lib/

ln -s /usr/local/avamar/lib/mccommons.jar

reboot

After that no more messages with "Backup scheduler is not running"  appeared!

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