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VITO1973
Contributor
Contributor

An error occurred while starting service 'content-library'

Hello

Today we tried to install VCSA 6.5

Unfortunately 65% and error Smiley Sad

We tried to follow VMware Knowledge Base but we dont have vdcs folder in location /var/log/vmware/vdcs so we dont have vmware-vdcs.pid as well.

Had anybody similar issue?

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15 Replies
daphnissov
Immortal
Immortal

Please post all the settings you used when deploying the vCSA.

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VITO1973
Contributor
Contributor

Hello

All settings hm

static IP, dns working two ways, esxi  6.5.0 update 01 -5969303, VCSA 6.5.0 - 7070488,
we tried 3 times and every time the same error and every time folder is missing Smiley Sad service content library stoped - impossible to turn it on via SSH Smiley Sad

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VITO1973
Contributor
Contributor

We tried once again and new error Smiley Happy Starting VMware Identity Management Service we tried to do https://comunities.vmware.com/thread/544755 but no chance to continue Smiley Sad

Is some VCSA 6.5.0 build which can be installed without any sad stories?

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daphnissov
Immortal
Immortal

Can you post all the values you used when deploying this, please? Also, have you made sure the workstation from which you're deploying the vCSA and the target ESXi host have their times in sync?

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VITO1973
Contributor
Contributor

we installed 4rth time and now we hava vpxd error . I tried to

service-control --start vmware-vpxd

Perform start operation. vmon_profile=None, svc_names=['vmware-vpxd'], include_c                 oreossvcs=False, include_leafossvcs=False

2017-11-26T19:22:22.356Z   Service vpxd state STARTING

Error executing start on service vpxd. Details {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vpxd"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vpxd'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

Service-control failed. Error {

    "resolution": null,

    "detail": [

        {

            "args": [

                "vpxd"

            ],

            "id": "install.ciscommon.service.failstart",

            "localized": "An error occurred while starting service 'vpxd'",

            "translatable": "An error occurred while starting service '%(0)s'"

        }

    ],

    "componentKey": null,

    "problemId": null

}

I tried to workaround VMware Knowledge Base  but no success Smiley Sad heh every instalation different error Smiley Sad tomorrow 5th time party Smiley Happy

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daphnissov
Immortal
Immortal

For the third time, please post all the settings and values you used when deploying the vCSA. Without them we have no common starting point for further troubleshooting.

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VITO1973
Contributor
Contributor

Could You pont what exactly do You need?

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daphnissov
Immortal
Immortal

The values you used when you deployed the appliance, plus answers to earlier questions.

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VITO1973
Contributor
Contributor

Hello I have written before

static IP, dns working two ways, esxi  6.5.0 update 01 -5969303, VCSA 6.5.0 - 7070488,

time was synced.

VCSA installed with time sync from ESXi,

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daphnissov
Immortal
Immortal

No, the *exact values* you're using at every step in the installation process. Feel free to take some screenshots and post them here.

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VITO1973
Contributor
Contributor

Stage 1

1 - start installer

2 - chosen embeded PSC

3 - ESXi chosen via FQDN cert accepted

4 - VM name - FQDN

5 - Deployment size Tiny storage default

6 - Enabled Thin Disk Mode

7 - System name - FQDN ip, subnet gateway DNS given correctly

8 - nslookup checked name of system resolved both direction

Sage 1 completed succesfully

Stage 2

1 - synchronize time with ESX1

2 - SSH enabled

3 - SSO domain default

4 - eror in 5% the same like here https://communities.vmware.com/thread/544755

5 - resume

6 - next error vpxd which I had wriiten before Smiley Sad

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VITO1973
Contributor
Contributor

It is amazing 7th time everytime the same values and now we have 100% stage 2 complete omg

Thank You everybody for support

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VITO1973
Contributor
Contributor

Our happyness was only couple of hours Smiley Sad2017-11-27_16h18_43.png

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daphnissov
Immortal
Immortal

Stage 1

4 - VM name is the inventory name.

7 - Use FQDN and not IP.

Stage 2

1 - If you sync with ESXi, double check the time on ESXi is correct AND ALSO synced to the same source as the workstation FROM WHICH YOU ARE DEPLOYING THE APPLIANCE.

Try again and post back.

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NRay
Contributor
Contributor

Here is a consolidated Knowledge Base article that provides resolution for errors related to Firstboot.

Please find the article here: An Error Occurred while Starting Service vpxd-svcs during Firstboot

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