Hello All
we have a SRM at version 6.0 and vcenter at 6.0 update 1. the array manager is from Hitachi . we already has a par of array managers replicated and working as expected .all was working until we decide to add a new array manager pair for a new datastore group for replication in SRM .
we added the array manager individually to the sites,when added to the DR location array manager,all went as expected and when we did the same on the production side,the SRM service starts crashing .
have tried repairing modifying the SRM service without any help,even tried a re-install with the same Database,but no use as the service start and then crashes . the following are seen in the logs
2017-11-13T14:33:58.127-05:00 [06956 panic 'Default' opID=1022c32a]
-->
--> Panic: Assert Failed: "deviceGroupIt != deviceGroupMap.end() (Dr::Storage::Data::CreateDeviceGroupInfoCollectionData: Unable to find Device Group Object for cho-vm1-rcopy)" @ d:/build/ob/bora-2580226/srm/src/storage/dataaccess/deviceGroupInfoCollectionData.cpp:163
--> Backtrace:
-->
--> [backtrace begin] product: VMware vCenter Site Recovery Manager, version: 6.0.0, build: build-2580226, tag: -
--> backtrace[00] vmacore.dll[0x001BC46A]
--> backtrace[01] vmacore.dll[0x0005B92F]
--> backtrace[02] vmacore.dll[0x0005CA5E]
--> backtrace[03] vmacore.dll[0x001D4F45]
--> backtrace[04] vmacore.dll[0x001D503D]
--> backtrace[05] vmacore.dll[0x0004CBFC]
--> backtrace[06] dr-storage.dll[0x00290AC0]
--> backtrace[07] dr-storage.dll[0x000B1DCF]
--> backtrace[08] dr-storage.dll[0x000B180B]
--> backtrace[09] dr-storage.dll[0x00306045]
--> backtrace[10] dr-storage.dll[0x0030330C]
--> backtrace[11] dr-storage.dll[0x00302C45]
--> backtrace[12] dr-storage.dll[0x0030604D]
--> backtrace[13] dr-storage.dll[0x0030330C]
--> backtrace[14] dr-storage.dll[0x00302C45]
--> backtrace[15] dr-storage.dll[0x003017E2]
--> backtrace[16] connection.dll[0x00B4BE83]
--> backtrace[17] connection.dll[0x00017E49]
--> backtrace[18] connection.dll[0x001F6B9F]
--> backtrace[19] connection.dll[0x00B75F55]
--> backtrace[20] connection.dll[0x001DD1EE]
--> backtrace[21] connection.dll[0x001DEF6E]
--> backtrace[22] connection.dll[0x00B75F55]
--> backtrace[23] connection.dll[0x004B359C]
--> backtrace[24] connection.dll[0x001FCC9F]
--> backtrace[25] connection.dll[0x001FB846]
--> backtrace[26] connection.dll[0x00B75F55]
--> backtrace[27] connection.dll[0x00017E49]
--> backtrace[28] connection.dll[0x001FCC9F]
--> backtrace[29] connection.dll[0x001FB846]
--> backtrace[30] connection.dll[0x00B75F55]
--> backtrace[31] connection.dll[0x00B75F55]
--> backtrace[32] connection.dll[0x004B359C]
--> backtrace[33] connection.dll[0x001FCC9F]
--> backtrace[34] connection.dll[0x001FB846]
--> backtrace[35] connection.dll[0x00B75F55]
--> backtrace[36] connection.dll[0x0020043E]
--> backtrace[37] connection.dll[0x002000AF]
--> backtrace[38] vmomi.dll[0x0005C1FC]
--> backtrace[39] vmacore.dll[0x001506FE]
--> backtrace[40] vmacore.dll[0x00153F3F]
--> backtrace[41] vmacore.dll[0x00155491]
--> backtrace[42] vmacore.dll[0x001571C5]
--> backtrace[43] vmacore.dll[0x00064EDB]
--> backtrace[44] vmacore.dll[0x001526D0]
--> backtrace[45] vmacore.dll[0x001D059B]
--> backtrace[46] MSVCR90.dll[0x00002FDF]
--> backtrace[47] MSVCR90.dll[0x00003080]
--> backtrace[48] KERNEL32.DLL[0x000013D2]
--> backtrace[49] ntdll.dll[0x000154F4]
--> [backtrace end]
-->
there is a crashdump which is created every time the service crashes also,any help on this would be appreciated .
