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itwasepic
Contributor
Contributor

After Windows 10 Update from Version 1703 to Version 1709, VM no longer can read/write to Mac (host) - help?

Hi all,

For context, my current Fusion VM has the following specs:

  • Fusion 10 Professional Version 10.0.1 (6754183)
  • MacOS High Sierra (10.13.1 current build)

My VM Microsoft Windows 10, for this update, is going from "Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)" to "Version 1709".

It was about a ~2GB download/update.

After the VM restarted several times to update the MS Win10 OS (which to me means it was a big update), I found that my VM no longer allows me to write any type of file to the Fusion Mac Host. For example: my files are saved on the Mac OS desktop (for my own reasons) so the VM accesses those files like they normally did using the Shared Folders setting.  For the record, my VM always successfully wrote to the Fusion Mac Host.

So, example, when I open a Microsoft Excel spreadsheet that is stored on the Host Mac desktop, I edit it, when I try to save it says something like "cannot save". When I try it with MS Word, the error is different in that it says something like "connection to the remote folder was lost, please check your network file share connection".

I haven't taken the time to "Uninstall" the update to see if it will revert back, I basically blow away the VM instance and restore from a backup VM running Version 1703.

Thoughts?

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6 Replies
Revcorrupt
Enthusiast
Enthusiast

This appears to be the same problem as the one listed here:

Fusion 10.0.1 & Windows 10 Fall Creators Update

Please note that there are a few work around's available. It is specific to Windows 10 Fall Creators update (1709) combined with Microsoft Office file-saves. Engineering is working on a patch / new release to resolve this issue.

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Mikero
Community Manager
Community Manager

We just checked in the fix, so expect it to be in the next update assuming everything goes ok in QA.

-
Michael Roy - Product Marketing Engineer: VCF
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peterguy
Contributor
Contributor

Sweet, keep us informed. I just started out with VMWare, but I'm having to go back to Parallels until this is fixed.

-Peter

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Arcadius1
Contributor
Contributor

Any word on the date for release of this? It seems like too critical an issue for us to "have to wait for QA for the next release". When are we going to see this released?

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wila
Immortal
Immortal

Hi,

There's a new VMware Tools out that has this fixed.

Download VMware Tools 10.2.0

and the readme has this bit under "resolved issues"

    • In Windows Creators Fall release (1709) saving modified files using Office to a VMware Shared Folder can fail
      Running virtual machines with the Windows Creators Fall release (1709) and editing files on a VMware Shared Folder and trying to save the modified Office files, the user will get an error:

      "There has been a network or file permission error. The network connection may be lost"

      This can occur even when the network connection remains available and the drive is accessible. 

This issue is resolved in this release

Eventually that VMware Tools will make it into a VMware Fusion release.

If OTOH you don't want to wait, you can install the update from the link above.

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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Arcadius1
Contributor
Contributor

Confirmed that this works. (at long last!)

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