1 Reply Latest reply on Nov 4, 2017 4:24 PM by jcarlos2310

    'vCenter Converter' fails to install with 'Error 29142: Could not start service Vstor2 MntApi 2.0 Driver (shared)'

    jcarlos2310 Novice

      Hi,

      Trying to install 'vCenter Converter', the installer fails with this error:
          - Error ->        "Error 29142: Could not start service Vstor2 MntApi 2.0 Driver (shared)"
          - Event Viewer ->     "The Vstor2 MntApi 2.0 Driver (shared) service failed to start due to the following error: A device attached to the system is not functioning"

      Environment is:
          - Physical Machine: HP Compaq nw8440 ( laptop )
          - Operating System: Windows XP Professional SP3
          - Run 'vCenter Converter' installer using 'Administrator' account

      There is nothing attached to the laptop when I try to install 'vCenter Converter'

      I tried:
          - Several versions of 'vCenter Converter' from 4.3.0 to 5.5.3 ( all of them supporting installation in Windows XP ) -> Same error
          - Uninstall / Reinstall USB ports ( USB Root Hub ) in the Physical Machine -> Same error
          - Restart several times the Physical Machine -> Same error

      Attached is the log file the installer generated ( invoking the installer: VMware-converter-all-5.5.0-292238.exe /v"/l*v VMwareInstall.log" ) -> Search for: '29142'

      Any idea?

      Thanks