As of today, I cannot open VMWare Fusion. I only see a black screen with the words “Windows 7 x 64” in white at the top. I don’t know how to get into Fusion. I think I might have version 7, but I can't tell for sure since I cannot open it. I have macOS Sierra 10.12.5. I searched the Internet for help, but I don’t understand the various instructions.
The Apple tech installed my VMWare Fusion three years ago, but he is no longer there. No one else at Apple will help me with this. I've never had this problem before, and I am not very computer "literate!"
This is the first time I've asked a question in this discussion group., so don't know if I'm doing this correctly. Sorry if I'm doing it wrong.