Upgraded from ver 12 pro. All VM's were working fine, 14 upgrade just gives a blank vm screen now
machine is windows 10 pro, fully patched with 32 gb memory
restored host machine back to ver 12, and restored the vm also, works now
Host? Workstation 14 works fine even with shared VMs in Windows (Windows Server 2016) only not at all in Linux (Debian w/ kernel 4.12)
The host is same OS
I have the same problem.
I run Windows 7 SP1
VM are running as I can perform a remote desktop.
If I click on View, console view, I can see the console but no action possible.
I have removed WK14 and clean registry, install again but change nothing
I can't create a new VM as the screen is also blank
To anyone who hit the VM black screen issue for VMware Workstation 14:
Would you please reproduce the issue and upload the vmware-ui.log and vmware.log? The vmware-ui.log locates at %temp%vmware-$user/vmware-ui-xxxxx.log, and the vmware.log should locates in the same folder of your VM related files. Thanks very much
Thanks, creatx. And would you please also upload the vmware.log files? -- E:\Program Files\Win7Sunten\vmware.log if the Win7Sunten VM hit the black screen issue
Thanks very much for your logs, another issue i want to confirm -- What is the vmtools version did you use in your VM?
You can try to redo the physical machine system.
my Issue : When I normally use the VM14 physics machine suddenly power failure, restart, open any virtual machine is black screen.
Reinstall VM problem exists.Reinstall the physical machine system problems disappear.
My VMware tools's version is 10.1.6,build-5214329.
?
Not a realistic option.
Hello everyone,
Currently we cannot reproduce the issue internally. Can you please provide more information about how you use VMware Workstation?
- Are you running Workstation with non-admin user? Does "launch as administrator" help?
- Does closing VM tab and reopening again help?
I'm sure the guest system is running,I can hear the boot music,when I suspend it,then you will see the current screen.
Running as administrator change nothing, VM is running I'm able to open a session and the console view is OK
Creating a new VM produce the same blank screen.
Looks a problem with video driver ?
Hello, everyone:
If you hit the VM black screen issue when using VMware workstation 14, would you please help to append this line --
ui.log.filelevel = "trivia" in %appdata%/VMware/preferences.ini, then close and re-launch Workstation, try to reproduce the black issue and attach vmware-ui.log and vmware.log here? (location of vmware-ui.log can be found at "Help"--"About VMware Workstation", and vmware.log is under the same foler of your VM's vmx and vmdk files), thanks very much for your support