VMware Workspace ONE Community
josefdi
Contributor
Contributor

VIDM Rabbit cluster doesnt come up after a power failure

Hi guys

We had a working VIDM environment till yesterday, We had a power failure in one of the DC's and all the VIDM VM's were down. When the Datacenter was online, the VIDM portal was down and rabbit cluster was not working. get the below message when ran - rabbitmqctl cluster_status

attempted to contact: [rabbitmq@node3]

rabbitmq@node3:

  * connected to epmd (port 4369) on node3

  * epmd reports: node 'rabbitmq' not running at all

                  no other nodes on node3

  * suggestion: start the node3

tried restarting all the 3 nodes , but still the rabbit cluster is not coming online. Alsoe tried the below steps, but no gain

1.  Verify that ports 4369, 5700, and 25672 are open.

a.  To open ports, run the following command:

touch /usr/local/horizon/conf/flags/enable.rabbitmq

b.  Run the following script:

/usr/local/horizon/scripts/updateiptables.hzn

2.  Restart RabbitMQ:

a.  Kill existing RabbitMQ processes, if any.

rabbitmqctl stop

rabbitmq-server –detached

b.  You might also need to restart the VMware Identity Manager service if RabbitMQ does not come

up gracefully:

service horizon-workspace restart

Pl anyone faced similar issues when all the VM's are down all at once .. Tks

0 Kudos
2 Replies
Finikiez
Champion
Champion

I had something similar and could fix this with VMware Support.

There is a bug with iptables in IDM 2.8 and 2.8.1 versions.

At least you should try this KB VMware Identity Manager - "404 Page Not Found" errors after configuring a clustered envrionment. (21...

0 Kudos
cbaptiste
Hot Shot
Hot Shot

This patch seems to fix my rabbitmq issue for now. I hope it stays that way. I don't understand why this wasn't package as 2.8.2

0 Kudos