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DH681
Contributor
Contributor
‎07-21-2017 11:01 AM

Modify user interaction email

I am using the "user interaction" object in vRO.   I'd like to customize the email that is sent to the user by the user interaction to include attributes of the workflow.   Is that possible?

If not, is there an alternative way to create a user interaction where I can control the email content?

Thanks.

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2 Replies
DH681
Contributor
Contributor
‎07-31-2017 02:46 PM

Thank you.   I was looking at that, but that appears to document actions to be taken after a user interaction is created (such as list all interactions  , or to respond to an interaction).    I am looking for one of the following options:

1.  Ability to modify the email that the user interaction sends out to the user notifiying them that they need to take action.  The email currently has only the vRA link in it.  I did some  poking around at the email template files, but did not see anything that looked related to the user interaction.  I did test adding the #showData() to main.vm as indicated in this link, but it did not show any further information in the email:   Link: https://blogs.vmware.com/management/2016/09/email-customization-vra.html

2.  Ability to generate a user interaction outside of the vRO "user interaction", where I could control the contents of the email.

Again thanks for your input, and please advise if I missed something.

Thanks

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