Hi,
We received few scheduled backup errors for jobs set up for 'individual disks backup' (x1 hard disk) with the 'fall back to the non-quiesced backup if quiescence fails' option checked.
Error:
"VDP: An unexpected error occurred with the following error code: 10020."
Client Log:
server System-serverSystem-1501535800867 Info <0000>: <workorder_finished pid="vmimagew" startUTC="2017-07-10 10:00:00" msgver="1" pidnum="3016" finishUTC="2017-07-10 11:00:00" errorcode="170" wid="server System-server System-1501535800867" errormessage="code 170: completed with errors, client log should be examined" errorrealm="Plugin 3016-vmimagew" />
avvcbimage Warning <19733>: vSphere Task failed (quiesce, snapshot error=45): 'An error occurred while saving the snapshot: Failed to quiesce the virtual machine.'.
avvcbimage Error <17775>: Snapshot 'VDP-1500547dfgf4066f0b8d5dfdfd34a5181cf5ffebe' creation for VM '[xxxx] server/server.vmx' task creation encountered a quiesce problem
avvcbimage Warning <0000>: The VM could not be quiesced prior to snapshot creation and this backup will not be used as a base for subsequent CBT backups if successful.
Warning <40711>: Consider using the pre-freeze and post-thaw scripts to facilitate VM quiescing
avvcbimage Warning <41146>: This error might caused by the pre-freeze script returning a non-zero error code.
Unable to find a fix/or much information RE this, please shed some lights on fix to this issue.
Thank you
