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draymond10
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Enthusiast

REST call error VRASNRequestUtil.getTemplateViaRest

REST call error found inside VRASNRequestUtil.getTemplateViaRest: Method failed: (/catalog-service/api/consumer/entitledCatalogItems/530be3f8-1d41-4584-8e22-e181d14fcc3b/requests/template) with code: 401 - Invalid username/password combo

seems to be missing a userToken; DEBUG code prior to the REST call:

DEBUG >> getTemplateViaRest userToken is

This is the 2nd occurrence where a request would fail because it couldn't return the Catalog Item Template due to authentication.  Last week this self-healed itself.  I was receiving failures all morning; in the afternoon it worked as expected.

Dave

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kbhushan05
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Enthusiast

This happens when When Basic Configurations are not completed. Please verify basic configurations from 'Basic Configuration' page.

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