Re: vcenter 6.5 "503 Service Unavailable" and "Cou...

malefik · ‎06-30-2017

Hello everybody! I really do not understand what's going on.

The latest vcenter 6.5 (clean installation from VMware-VIM-all-6.5.0-5705665.iso).

In the web-client I see

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Could not connect to one or more vCenter Server systems: https://<vcenter-fqdn>:443/sdk

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In https://<vcenter-fqdn>/pcs

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503 Service Unavailable _serverNamespace = / action = Allow _pipeName = \\. \ Pipe \ vmware-vpxd-webserver-pipe)

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In Windows, all services are started. Reboot and wait does not help.

Could this be due to the replacement of certificates through a certificate-manager (point 2 Replace VMCA Root Certificate with Custom Signing Certificate and Replace All Certificates)?

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Privet vsem! YA pravda ne ponimayu, chto proiskhodit.
Posledniy vcenter 6.5 (VMware-VIM-all-6.5.0-5705665.iso).
In web-client ya vizhu

Could not connect to one or more vCenter Server systems: https://vcenter.core.root:443/sdk"

In https://<vcenter-fqdn>/pcs

503 Service Unavailable (Failed to connect to endpoint: [class Vmacore::Http::NamedPipeServiceSpec:0x000000b33ddd8b70] _serverNamespace = / action = Allow _pipeName =\\.\pipe\vmware-vpxd-webserver-pipe)

V Windows vse servisy zapushcheny.
Mozhet li eto byt' svyazano s zamenoy sertifikatov cherez certificate-manager (punkt 2 Replace VMCA Root Certificate with Custom Signing Certificate and Replace All Certificates)?

Hello everybody! I really do not understand what's going on.
The latest vcenter 6.5 (VMware-VIM-all-6.5.0-5705665.iso).
In the web-client I see

Could not connect to one or more vCenter Server systems: https: //vcenter.core.root: 443 / sdk "

In https: // <vcenter-fqdn> / pcs

503 Service Unavailable _serverNamespace = / action = Allow _pipeName = \\. \ Pipe \ vmware-vpxd-webserver-pipe)

In Windows, all services are started.
Could this be due to the replacement of certificates through a certificate-manager (point 2 Replace VMCA Root Certificate with Custom Signing Certificate and Replace All Certificates)?

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vijayrana968 · ‎06-30-2017

Set vSphere WebClient service to Automatic and restart it.

Post the logs from file vsphere_client_virgo.log from location C:\ProgamData\VMware\vCenterServer\logs\vsphere-client\logs\

malefik · ‎06-30-2017

No services witn name "webclient"

In attach - log-files "vpxd" and "vsphere_client_virgo"

malefik · ‎07-01-2017

No ideas?

vijayrana968 · ‎07-03-2017

Services you can find here

Log in to the vSphere Web Client with a vCenter Single Sign-on administrator account.
Navigate to Administration > Deployment > System Configuration.
Click Services to view the list of all services within the vCenter Server system.

But as you aren't able to login, navigate in command prompt to C:\Program Files\VMware\vCenter Server\

service-control --list

service-control --status

Secondly, check permissions as in logs below I can see permissions and certificate errors.

2017-06-30T13:52:40.868+03:00 info vpxd[06388] [Originator@6876 sub=vpxCrypt] Failed to read X509 cert; err: 151441516

2017-06-30T13:52:40.878+03:00 info vpxd[06388] [Originator@6876 sub=vpxCrypt] Failed to read X509 cert; err: 151441516

2017-06-30T13:52:41.438+03:00 error vpxd[06340] [Originator@6876 sub=vmomi.soapStub[8]] initial service state request failed, disabling pings. error=HTTP Status:400 'Bad Request'

2017-06-30T13:52:41.438+03:00 warning vpxd[06340] [Originator@6876 sub=Default] Closing Response processing in unexpected state: 3

2017-06-30T13:52:41.523+03:00 error vpxd[06388] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\Administrator"

2017-06-30T13:52:41.523+03:00 error vpxd[06388] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for group "SRVS\srvs_admin_vsphere"

mulcas · ‎01-31-2018

I am having the same issue!!!

Seems that everyone is having this problem with VCSA, but I have a fresh installation on Windows Server 2016 and this error is frustrating.

Neither I can see the WebClient service, seems that 6.5 version doesn't include it anymore (not sure), you can try to stop/start the WebClient services with these command lines in your vCenter server( as admin):

C:\Program Files\VMware\vCenter Server\vmon\vmon-cli --stop vsphere-client

C:\Program Files\VMware\vCenter Server\vmon\vmon-cli --start vsphere-client

But this doesn't work for me, still same 503 error!!!

Any ideas??

Pelomannen · ‎02-15-2018

Hi, I have the same problem with vCenter Server 6.5 on windows 2012 R2, anyone? mulcas did you solve it?

mulcas · ‎02-15-2018

Hi, yes I solved it.

My issue was particular, I had VMware tools installed but somehow it wasn't updated on the server, this was preventing the ESXi to sync the NTP service. In few words, make sure you have your NTP service synchronize among all your servers (AD, Database) that co-work with vCenter, and restart this service on the machines or restart the machines itself.

So, check NTP for ESXi --> VMs --> vCenter Server. And remember to check if VMware Tools is updated and running properly.

If this doesn't solve your issue, probably there is a problem with the vCenter Database... if you can, reinstall.

Cheers!

All

vcenter 6.5 "503 Service Unavailable" and "Could not connect to one or more vCenter Server"