VMWare Horizon Client crashed WIndows 10 Creator's update witn Out-Of-Memory errors

[KhinMZaw]

Hi,

I am posting this for my wife, who has a Windows 10 workstation, version Windows 10 Home 6.315063, at home with VMWare Horizontal Client, version 3.5.2 build-3150477 running, she uses it to connect to her office Server as remote computing. She has been using it for at least over a year or so, since Windows 8 days. It is experiencing OS crash/reboot multiple times a day with Out-Of-Memory errors upon upgrading it to Creator's update. I usually update our machines at home to the latest fixes/updates/upgrades but this is the first time she is experiencing this issue. It has been very frustrating for her and me as well, as I got the blame on it.

I have been searching at your forums, there is a mentioning to disable the 'virtual printing', but I could not find it inside VMWare client. I saw one of the screenshots here, VMWare Workstation 12 on Windows 10 with creators Update "Not enough physical memory is available" but it seems like it is inside a Virtual Machine' not on this VMWare Horizon Client.

Please let me know what I can do to mitigate this issue, like it will crash just VMWare client not the OS. At least this would help some pain.

Thanks

Khin

[MarkusHartmann]

Hoi, simply updating your Horizon CLient to actual buil 4.4.0 and you are fine

[KhinMZaw]

Hi, thanks for the response. I have asked my wife to work with her IT folks on the new version. I will update this thread accordingly.

[wazvmisforschoo]

Installing 4.4.0 doesn't solved the problem, my daughter uses the client to access the school server and after updating to Creator and the notebook started suffering low memory errors and just shutting down. after much searching I found that the only solution was to install the UWP version which is less than ideal as I had disabled the store so she could load apps willy nilly.

So there is still an issue between the VMware horizon client and the current latest version of windows, whether that is a windows issue or client issue I don't know, but it only happens when the client .exe is loaded.

there are more identified occurrences here https://www.reddit.com/r/sysadmin/comments/674lpf/vmware_horizon_view_client_440_windows_10_1703/

[fetsflow]

Same problem here! Trying a workaround with UWP Client from Windows Store, but our Clients are not happy without Printer and Folder redirection.

[wazvmisforschoo]

I notice a version 4.5.0 update and says supports the creator from Windows 10, but alas it doesn't, still seeing the same issues. and the schools I.T department don't have a clue.

[Mjahh]

Try updating your video and networkinterface drivers.