On vsphere 6.5, after some time (few minutes), VMs VMware Tools appear as not running

[rtaverae]

On vsphere 6.5, after some time (few minutes), VMs VMware Tools appear as not running, If I open the VM console and refresh Web Client, VMware Tools appear as running. Have to do this for every VM in the inventory if I want to see VM info (DNS name, IP address...) or if I want to use the power options (Shutdown guest, Restart guest). Is this a bug? Is there a patch or solution for this?

[PCTechStream]

Reinstall the VMware Tools on the VMs showing as not running.

--  Connect to VM from vCenter Console or Web Client

--  Uninstall VMware Tools

--  Reboot

REMOVE ONLY "if you find any of these files"

--  Delete HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Tools

--  Delete HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM

--  Delete C:\Program Files\VMware\VMware View\*.*

--  Delete C:\Program Files\VMware\VMware Tools\*.*

--  Delete C:\Documents an Settings\All Users\Application Data\VMware\VDM\*.*

--  SHOT DOWN VM

-- POWER ON VM

--  Install VMware Tools (Complete)

--  Reboot VM

-- Refresh Web Client

Raul.

VMware VDI Administrator.

http://ITCloudStream.com/

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[rtaverae]

Will try, Thanks!