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blomoff
Enthusiast
Enthusiast

Lost SSO password

Hi,

is is it possible to recover the password for administrator@vsphere.local account?

ive inherited a vsphere 6.0 system, but no one knows the SSO administrator password, it was set previously by whoever configured it, and said person no longer works here. I believe it is the only SSO admin account created as was the default install one.

ive tried resetting it using the KB article, but obviously that fails as my account is not an SSO admin, so can't do it, or  see what users/groups are defined as SSO admins.

Is it possible to recover it or are we just going to have to rebuild it? It's a vcenter 6 with embedded PSC/SSO? Would a support call be any use to recovering it or am I just being hopeful?

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hypervisorboy
Enthusiast
Enthusiast

Hi,

you can reset the password of SSO if you know the password of vCenter Server with a domain administrator account.

you can follow the workaround given in this link: -   Reset the VMware SSO password in vSphere 6.0 - vInfrastructure Blog

Thanks

Thank you Karanveer [VCP6,CCNA,NPP,NSS} if you find this or any other answer useful please mark the answer as correct or helpful.
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blomoff
Enthusiast
Enthusiast

Hi, Yeah tried that one previously. However, it seems that the only SSO administrator account created was the initial install one of administrator@vsphere.local. We don't believe there are any others that have been created.

Therefore, it looks like we are a bit stuck, leaving the only option to rebuild it?

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sachu2017
Enthusiast
Enthusiast

Please follow below steps given in below link to reset SSO password.

How to unlock and reset SSO administrator password in vSphere 5.5 (2146225) | VMware KB

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blomoff
Enthusiast
Enthusiast

My bad, i tried it before with my account, which is a DA account. Didnt fully read that it requires the local administrator account on the box to achieve.

jobs a good un, i'm in Smiley Happy

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sarikrizvi
Enthusiast
Enthusiast

Try this KB - 2146224 - VMware Knowledge Base

Regards,
SARIK (Infrastructure Architect)
vExpert 2018-2020 | vExpert - Pro | NSX | Security
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