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URIME
Contributor
Contributor

IDM 2.8 not syncing Citrix Applications

HI ,

im tring to sync a Xenapp 7.11 farm to a IDM 2.8 , connected successfully to the integration pluging

but can sync an app , i recive the following error in the intergration plugin log:

entitlements for AppName Iexplore, Server Name: <my controller name>, XenApp Server Version: Version7x

IntegrationBrokerLogger Information 1004 2017-01-04 16:23:21,467 (10) HznXenIntegrationBroker.API.RestServiceImpl - Get Xenapp Delivery Group information for Server Name: <my controller name>, Xenapp Version: Version7x

IntegrationBrokerLogger Error 1002 2017-01-04 16:23:21,514 (10) HznXenIntegrationBroker.ApplicationException.ServiceErrorHandler - Object reference not set to an instance of an object.    at HznXenIntegrationBroker.PSSdk.Impl.Commands.XenApp75DeliveryGroupFarmCommand.Execute(RunspacePool runspacePool, XenAppConnectionParams xenAppConnectionParams, Dictionary`2 commandParameters)

   at HznXenIntegrationBroker.PSSdk.Impl.BaseXenAppClient.RunCommand(String commandName, Dictionary`2 commandArgs, XenAppConnectionParams xenAppConnectionParams)

   at SyncInvokeGetXenAppDeliveryGroup(Object , Object[] , Object[] )

   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

any leads ?

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1 Reply
johandijkstra
Enthusiast
Enthusiast

Hi,


Well, first, the usual stuff:

- Certificate issues maybe?

- Connectivity issues maybe? -> firewall / routing etc (Able to ping from the appliance)

- Already rebooted the appliance?

- NTP issues?

- AD BIND account working properly?

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