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jahanzaib
Enthusiast
Enthusiast

Snapshot Error during creation of template

I am trying to convert a VM machine into template but as soon as the process start it gave error of snapshort service? can someone explain why this issue is happen while I already checked that snapshort manager is not activated. I am using VCSA 5.0

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RajeevVCP4
Expert
Expert

If it is windows OS , stop VSS service then try.

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
jahanzaib
Enthusiast
Enthusiast

what is VSS service and from where we can stop?

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jahanzaib
Enthusiast
Enthusiast

I checked and find below information about the VSS. Further I need to stop this service permanently or stop and run it again? Further is there any effect with my windows 2012 Server Machine when I stop this service because that is my critical server?

" Shadow Copy (also known as Volume Snapshot Service, Volume Shadow Copy Service or VSS) is a technology included in Microsoft Windows that allows taking manual or automatic backup copies or snapshots of computer files or volumes, even when they are in use

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RajeevVCP4
Expert
Expert

GO to Services and stop VSS, after convert to template you can start it

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
jahanzaib
Enthusiast
Enthusiast

Hi Rajeev,

The exact error what is showing During the creation of Clone to template is " An error occurred while saving the snapshot. Failed to Quiesce the virtual machine"

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