cannot connect to vcenter single sign-on server 7444/sts/stsservice/vsphere.local

[Sanithsadananda]

Hello All,

     I cant able to login to my vcenter server appliance through web client , vi client is working fine . vcenter server appliance version is 5.5. If anyone face this issue before please advise. I got some tip but before processing if anyone faced and solved this issue that will be more helpful.

thanks in advance.

[vHaridas]

can you restart web client service and try to login?

[Marmotte94]

Hello,

Can you connect with "administrator@vsphere.local" ?

Thank you

Regards,

[Vthacker007]

Hello,

Please follow the below steps it will resolve the issue.

• Stop these services:
  
  VMware Secure Token Service
  VMware Identity Management Service
  VMware Certificate Service
  VMware KDC Service
  VMware Directory Service
  
  
• Start these services:
  
  VMware Directory Service
  VMware KDC Service
  VMware Certificate Service
  VMware Identity Management Service
  VMware Secure Token Service
  VMware VirtualCenter Server

[EcoBassam]

Hello,

I had the same issue.

A restart of “VMware Secure Token Service” service did not resolve the issue.

A restart of « VMware vSphere Web Client » service did solve the issue.

I hope this helps someone else

Cordialement,

[castellcoch]

A restart of both “VMware Secure Token Service” and "VMware vSphere Web Client" was required by me to solve the issue.

[sarikrizvi]

Issue:- cannot connect to vcenter single sign-on server 7444/sts/stsservice/vsphere.local

Troubleshooting steps:-

1. Login on vCenter appliance through "root"
2. Go to "Admin" tab

3. Click Yes on "Certificate regeneration enabled" >>>> Submit .

4. Reboot.

Try above troubleshooting and issue will get resolve.

[RaymondG2]

I've experienced the same issue on occasion and restarting the web client resolved it.

[drakeramoride]

Hello,

How can I restart web client exactly?

[OsipovDV]

You should connect to your vcenter server using ssh, and run :

service vsphere-client restart

[eghepat]

m

[eghepat]

Hello I have the same issue, can someone help me to fix it? I use vCenter Appliance 6.0. I did not find "Certificate regeneration enabled" in the administration GUI. Please support me how can I fix this issue.