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tchristin
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vRO error : Unable to authenticate with OAuthToken! The token is expired.

Hi,

Following upgrade (7.0.1 -> 7.2.0) of vRA HA stack (1 primary & 1 secondary) with embedded vRO instance I'm meeting some troubles about this error message :

Unable to authenticate with OAuthToken! The token is expired.

It seems to be a problem on the master instance of vRO that is not able to use/call the 'OAuthTokenLifetimeService' that can renew tokens.

Maybe this service crashed ?

The main problem I'm seeing is that external actions using authentication against vRA host can't work during provisioning request.

But I suspect a lot of errors occuring in some scheduled workflows.

I changed the cluster master, and the problem moved to the new primary...

So I suspect that the 'OAuthTokenLifetimeService' only runs on the primary node and fails after some time.

From this moment now, I met the issue 2 times : one time on each primary node.

But I'm afraid to see the problem coming back soon.

Could someone give me some help ?

Thanks,

Tim.

1 Solution

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igaydajiev
VMware Employee
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Issue "Unable to authenticate with OAuthToken! The token is expired." got resolved post vRO 7.2.0 GA release.

Fix will be available in 7.3.0 release.  Please open a ticket to vRO customer support and they will provide you with hot fix,

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3 Replies
igaydajiev
VMware Employee
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Issue "Unable to authenticate with OAuthToken! The token is expired." got resolved post vRO 7.2.0 GA release.

Fix will be available in 7.3.0 release.  Please open a ticket to vRO customer support and they will provide you with hot fix,

koushik_vmware
Enthusiast
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Hello,

I was having the same issue and it was resolved after hot fix provided by vmware.

So, request you to open a ticket to vRO customer support and they will provide you with hot fix,

Thanks,

Koushik

VirExprt
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