Re: vRO 7.2.0 Problem with Authentication Provider

Susie1703 · ‎03-03-2017

Hi all,

yesterday I changed the Authentication Provider in my vRO 7.2.

Authentication Mode: vRealize Automation

Host address: my_vRA_Appliance.my.domain

Default Tenat : My_Default_Tenant

Admin group: my.domain\vRAAdmins

I saved everything but when testing the Login I aways get following Error:

<!DOCTYPE html><html><head><title>Error report</title></head><body><h1>HTTP Status 500 - Request processing failed; nested exception is javax.ws.rs.BadRequestException: HTTP 400 Bad Request</h1></body></html>

And I cannot login to my Orchestrator client anymore... I already Googled alot but didn't find anything.

Hopefully someone can help me with that problem!

Thanks in advance

Susie

iiliev · ‎03-03-2017

Hi Susie,

By 'testing the login', do you mean testing your user name/credentials in Control Center authentication page > Test Login tab? Or trying to login in vRO workflow designer?

The usual recommendation to start the troubleshooting is to check vRO log files for errors/exceptions. You can either export the log bundle from Control Center UI, or make a SSH connection to vRO appliance and check the log files under /var/log/vco/configuration/ (logs for Control Center) and /var/log/vco/app-server/ (logs for vRO server).

Susie1703 · ‎03-06-2017

Hi,

I tested in the Control Center authentication page > Test Login Tab and it dien't work

I exported the Logs and will try to find something in there... Thanks for the advice.

Thats the full Error:

2017-03-03 11:58:32.617+0000 [https-jsse-nio-8283-exec-7] ERROR [ConfigureAuthProvider] [079a560f-b424-4a6f-980b-18c8a2ee933a] Test login error: <!DOCTYPE html><html><head><title>Error report</title></head><body><h1>HTTP Status 500 - Request processing failed; nested exception is javax.ws.rs.BadRequestException: HTTP 400 Bad Request</h1></body></html>

org.springframework.security.authentication.AuthenticationServiceException: <!DOCTYPE html><html><head><title>Error report</title></head><body><h1>HTTP Status 500 - Request processing failed; nested exception is javax.ws.rs.BadRequestException: HTTP 400 Bad Request</h1></body></html>

at com.vmware.vcac.authentication.oauth.support.OAuthAccessTokenRetriever.contactHorizonAuthenticationEndpoint(OAuthAccessTokenRetriever.java:258)

at com.vmware.vcac.authentication.oauth.support.OAuthAccessTokenRetriever.getAccessToken(OAuthAccessTokenRetriever.java:157)

at com.vmware.vcac.authentication.oauth.support.OAuthAccessTokenRetriever.getAccessTokenByUserNameAndPassword(OAuthAccessTokenRetriever.java:132)

at com.vmware.o11n.configuration.authentication.services.OAuthAuthenticationServiceAdapter.test(OAuthAuthenticationServiceAdapter.java:187)

at com.vmware.o11n.configuration.authentication.services.SsoAuthenticationService.test(SsoAuthenticationService.java:290)

at com.vmware.o11n.configuration.authentication.services.CafeAuthenticationService.test(CafeAuthenticationService.java:250)

at com.vmware.o11n.configuration.authentication.ConfigureAuthProvider.test(ConfigureAuthProvider.java:449)

at com.vmware.o11n.controlcenter.authentication.AuthenticationController.testWizzard(AuthenticationController.java:207)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221)

at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)

at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:114)

at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)

at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)

at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)

at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:963)

at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)

at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)

at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)

at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)

at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)