VMWare player 12.5 doesn't send "CTRL+ALT+DEL"

[Papinomio]

I have converted the phisical Windows 7 Pro on my laptop with "VMWare vCenter Converter Standalon client" to a new Windows 7 virtual machine instance.

After launching the virtual machine, the VMWare player 12.5 doesn't send "CTRL+ALT+DEL" to start the login acquisition, so I'm not able to use the virtualized machine.

I've tried to stop the Windows startup with F8 and it works, so I suppose the keyboard is correctly installed and recognized.

I've tried with difference sequences: CTRL+ALT+">", CTRL+ALT+"INS", CTRL+ALT+"END", with no changes.

Anyone can help me to find a solution?

Thanks

[wila]

Hi,

Use the on screen keyboard to login and then uninstall any synaptics software that you can find in the add/remove programs section.

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Wil

[Papinomio]

Hi Wil

thank you for the suggestion.

While the keyboard (phisical and on screen) seems to properly work, nothing happens when I press CTRL+ALT+DEL, also with the button on the top of the player.

The screen remains blocked and it cannot be possible to login.

[wila]

Hi,

Very strange.

So you can't even get to the logon screen using the on screen keyboard?

The only relevant post I've found so far is this:

CTRL-ALT-DEL no longer works

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Wil