VMware vSphere Profile driven storage service AND VMware vCenter Storage Monitoring Service Alert

[lvaibhavt]

Hi All,

I have installed VC 5.5.0b in Linked mode on a Windows Server 2008. The Installation went fine and all looks good but when I check the vCenter Service Status it shows that two services have an alert

The Services are

I checked the log file vws.log and found below error message

ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sms from http://localhost/sms/health.xml

ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sms from any of its health URLs

ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sps/health.xml

java.io.FileNotFoundException: http://localhost/sps/health.xml

  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

I have tried below steps

• I am not using a custom port number as per http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=200783...
• I have stopped Web Client Service >> restarted VC Service but no go
• Windows Firewall is off

My Virtual Database is using a custom port instead of 1433.

Please suggest what I can try next

Thanks in advance

[rcporto]

Check if the service VMware vSphere Profile-Driven Storage Service are using the same credentials of VMware VirtualCenter Server service and the VMware VirtualCenter Management Webservices, the default is Local System.

[lvaibhavt]

Hi Richard,

VMware vSphere Profile-Driven Storage Service is missing from services.msc console

VMware VirtualCenter Management Web services is running under a service account same as VC Service.

Thanks

[Atul_gen]

Could you please upload the logs vim-sps-msi.log and vpxd.log ? You can find vim-sps-msi.log at temp(%temp%) directory and The vpxd.log (located at C:\ProgramData\VMware\VMware VirtualCenter\Logs)

[rcporto · Accepted solution]

This service is supposed to be there, anyway you can try repair the installation. This KB article talks about re-install the VMware vSphere Profile Driven Storage service: Upgrading to vCenter Server 5.0 Update 1, 5.1, or 5.5 fails and the installation wizard is interrupt...

[lvaibhavt]

Thanks a ton Richard !!!

[fcocquyt16]

FYI, I ran into the vmware vsphere profile driven storage missing during a vcenter upgrade from 5.5 U2 to 5.5 U3

I did not have access to the U2 ISO to repair, so vmware support had me UNINSTALL vcenter and do a clean U3 install

We had some trouble recreating the SQL DSN (uninstall deletes it!)

But everything was there in the DB once we had a working DSN

First time out of 20+ vcenter upgrades I had seen this!