VMware Cloud Community
behm316
Contributor
Contributor

Log Insight Upgrade from 3.3.2 to 3.6

Received the following error when upgrading from 3.3.2 to 3.6 for Log Insight. Looking to see what I can do to get the upgrade to go through.

Failed to upgrade node: {
"error": "Failed to upgrade: Failed to install or upgrade rpm: vmware-tools-foundation-10.0.6-1.sles11.x86_64.rpm. Caused by: VMware Tools cannot install because it appears that another installation of\nVMware Tools is already present. Please remove the previous installation and\nthen attempt to install this copy of VMware Tools again.\n\nerror: %pre(vmware-tools-foundation-10.0.6-1.sles11.x86_64) scriptlet failed, exit status 1\nerror: install: %pre scriptlet failed (2), skipping vmware-tools-foundation-10.0.6-1.sles11",
"success": false,
"version": "3.6.0-4202923"
}

0 Kudos
1 Reply
sflanders
Commander
Commander

It sounds like you/someone manually attempted to upgrade VMware tools on LI via vSphere. I would just follow the error -- manually uninstall VMware Tools and run the upgrade again.

Hope this helps! === If you find this information useful, please award points for "correct" or "helpful". ===
0 Kudos