Could you give the detailed version number of the product you are using?
The Workstation Pro 12, version #____, with which you created the Windows 10 image.
The FLEX management server version #____, found in the lower right corner of the FLEX web manager brower window.
The Workstation Player 12, version #____, as the FLEX client you used within a VM.
Can this issue be produced when using the same version Player on physical host?
We tried to reproduce using Workstation and Player 12.5.1 and FLEX 1.9 server, in nested VM or physical host, so far could not reproduce the issue.
When this happening, can you upload screenshot, and the Player UI log, e.g., vmware-vmplayer-xxxx.log found in %TEMP%\vmware-<userid>\ to help investigation.
Thanks for your time.
Workstation 12 Pro version: 12.5.1 build-4542065
FLEX Management version: 126.96.36.19915
Workstation 12 Player version: 12.0.0 build-2985596 (as offered within FLEX Client download)
You mentioned your Player would be 12.5.1 too? If so, this could be the issue. I'll check if I find outside of the Horizon FLEX download links a newer version of the Player.
I am using whole new version of VMware Horizon FLEX release: 1.9. (Mirage 5.8.1, Player 12.5.1, Fusion 8.5.1)
To access/download the 1.9 client/server binary: https://my.vmware.com/group/vmware/info/slug/desktop_end_user_computing/vmware_horizon_flex/1_9
In your case, you could consider: Firstly - 1) upgrade your Player client to 12.5.1 which is from the 1.9 release. It should work with older/your 5.5 server (FLEX 1.6), or, secondly, 2) upgrade both FLEX server and FLEX client (Player/Fusion).
(However, older version FLEX Player/Fusion clients don't work with newer version of server.)
Thanks for using.
1 person found this helpful
Contd to my last post:
If after upgrading to 12.5.1, opening the downloaded VM it shows something like "the VMID does not exist on server", please do a valid login by clicking on the FLEX server connection button, then reopen the VM. It should work.
Thanks for your answers.
This latest update came an hour too late; I already deleted the VM and I had to re-download the entire VM via VPN, which obviously takes its time.
But now the VM has downloaded and started as it should. Thanks for your hints. I don't know how I got hold of the outdated Workstation Player, I was convinced I had it downloaded from the Horizon FLEX Client downloads.