VMware Horizon Community
Biga_b
Contributor
Contributor

Interaction Horizon client(VDI) and Thinclient(HPt620)

We migrated our desktop enviroment from fat clients to VDI. VDI's are running windows 7 OS
About 450 HP T620 Thinclient with Windows 10 and vMware horizon client running.
We have a few issues like black screens, VDI disconnecting, performance, Keyboard lag..
We have a open case for the black screens with vMware at the moment.
But what i would like to know more about, is the interaction between the VDI and the Thinclient.
We have a third party hosting the VDI environment, another party managing our Thin Clients, and we are in the middle wit all the issues. Politics..

Does the VDI uses date and time of the TC, despite the VDI'a are in a domain with a NPT server.
How about Keyboard and regional settings.
VDI with windows 7 and thinclient wth windows 10, is that "best practice"

I'm lookng for some "best practice" documentation/articles about running VDI on thinclients. How dows it works exactly? Especially redirection.
Thanks

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rseabrooke
Enthusiast
Enthusiast

VMware Horizon View Best Practices (1020305) | VMware KB

Performance issues can be a number of things. Depending on what version of Horizon you purchased

you can load vRealize and it will give you some clue as to what performance issues you are having.

vRealize is a VMware product that will monitor your VMware infrastructure. Your third party vender

should have all ready installed this product to monitor your environment.

If it were me I would require your third party venders to make sure vRealize is installed and list

what steps they are going to take to remedy your issues.

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jimmygonzalez
Contributor
Contributor

Not sure what protocol you are running, but we had issues like that on the Wyse clients (Terrradici chip set) using PCOIP.  We started using BLAST protocol and that resolved 90% of the display issues. 

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