We are using vROPs version 6.3 - upgraded from 5.8 to 6.2 and then onto 6.3.
We have a lot of alerts - over 32k... is it possible to easily clear all alerts in the environment?
It appears that the cancel cycle is not working properly. We have a lot of alerts for, say, network redundancy lost due to some work that was carried out a few days ago. The alerts are still in there, even though looking at the alert definition, they should have cancelled.
I see this KB: but I'm not sure it applies here as we are on a later version of vRPOs.
Thanks,
1. To cancel active alerts for such numbers I would suggest to use REST API. below is explanation that might help, I cannot find script right now
2. We had a problem with auto-cancel network redundancy lost alert in version < 6.3 and also if lert is triggered by 6.2 upgraded to 6.3 it will also stay forever as active. Cancel them manualluy using p.1
3. Remember that cancel cycle will clear *inactive* alerts only. Active alerts if not converted to inactive will stay "forever" in console.
Regards, Oleg