4 Replies Latest reply on Aug 29, 2016 8:23 AM by Ricardo Conzatti

    Internal Server Error 500 - Manager Service

    Ricardo Conzatti Novice
    vExpert

      Hi everyone,

      I created a lab to learn more about the VRA 7, on the first try I used 6 Windows machines, everything worked properly (including documented http://solutions4crowds.com.br/vrealize-automation-7-enterprise-deployment/). In a second moment I tried to do the same lab, but under Windows machines (only 2), behold, I come across the below error:

       

      Resository connectivity validation failed. Trusted connectivity validation failed for address "https://web.s4c.local/repository/Data/MetaModel.svc": The call to "https://web.s4c.local/repository/Data/MetaModel.svc" failed to status code: InternalServerError (500).

       

      error manager service2.JPG

      All validations followed 100%.

      The virtual directory points to the way "C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\Data" that is empty.

      I've done redeploy a 10x, checked the certificates, put all the VMs on the same ESXi host, downloaded the vRA7 appliance again, created new machines Windows (Windows Server 2012 R2 - all updates), etc.

       

      vRealize Automation version 7.0.1 (build 3621464)

       

      can you help me?

      Thank you!

       

      UPDATE:

      When I tried open the url https://web.s4c.local/repository/Data/MetaModel.svc i see the error

       

      error manager service3.JPG

      and tried open url https://nuvem.s4c.local/SAAS/t/vsphere.local/auth/oauthtoken?grant_type=client_credentials

      error manager service4.JPG