2 Replies Latest reply on Aug 15, 2016 7:24 AM by PedroPires

    Hyperic fails to collect data from Windows 2003 server

    PedroPires Lurker

      Hey guys, hope you can help, because I already looked everywhere for this.

       

      I have a Hyperic 5.8.4 server, collecting metrics from some servers. They work fine, except for 3 servers I recently added for monitoring.

       

      All of them are Windows Server 2003 32-bit.

       

      I was able to install the agents in all three without problems. On the web interface, they showed up on "auto-discovery". So far so good.

       

      But then, after adding them, they all were showing 0% availability (even though they are all functional), and no metrics were collected whatsoever. All fields show "no metric data available"

       

      I found a kb saying that to enter "regedit" and look for the Windows performance counters, if they had a item called "Disable Performance Counters". It had, but its value is 0 so, that is not the problem.

       

      Please, answer me if you can.

       

      Best Regards,

       

      Pedro