Solved: Re: UEM agent breaks View Agent?

VDIMega · ‎05-23-2016

I have a non-persistent automated pool that refreshes on each logoff. On those VMs, users get the error below upon login:

On top of that, in the View admin console, it won't show any users logged into the VMs. Finally, when the user logs out, the VM doesn't refresh as configured in the pool. This is because View agent doesn't seem to be telling the connection server that a user is logged in at all.

I installed the agents in the following order:

VM Tools 10.0.0.3000743
View Agent 6.2.1.3284564
UEM Agent 9.0.0.156
App Volumes Agent 2.10.0.1412

I tried re-installing the View agent on the parent VM, and then recomposing, to no avail. In the event viewer, this is the only event viewer referring to this error:

Also, UEM is not saving any profile data.

Can anyone offer advice to fix this?

VDIMega · ‎06-07-2016

This problem ended up being the result of an appstack that was getting attached and somehow interfering with View configuration if UEM was enabled. This appstack had been provisioned long before UEM had been introduced, so the provisioning VM it came from didn't have the UEM agent.

The fix was to provision a new appstack from a provisioning VM that had the UEM agent installed.

View solution in original post

Pim_van_de_Vis · ‎05-24-2016

I don't suspect UEM breaks this, but since this is posted in the UEM section, let's rule that out.

If UEM Application Blocking is configured to block the Program Files directory for instance, that could explain this behavior.

Can you check that?

Otherwise please send me a (scrubbed) UEM logfile in debug mode.

Enabling debug logging for a single user in VMware User Environment Manager (2113514)

https://kb.vmware.com/kb/2113514

VDIMega · ‎05-26-2016

I created the blank FlexDebug.txt in the same directory as the FlexEngine.log and FlexEngine-async.log files but nothing is getting written to it. Have you seen this issue before?

Also, I logged into the linked clones with a user that is NOT affected by the GPO for UEM, and he was able to log in just fine with no View agent problems. This means the problem is definitely only happening when the UEM agent is trying to manage the profile.

Application Blocking is not enabled for any programs.

Pim_van_de_Vis · ‎05-27-2016

The FlexDebug.txt is just a trigger to enable debug logging, nothing get written to it.

The (debug)logging information gets written to the regular FlexEngine.log file. Please check that.

Gaurav_Baghla · ‎05-30-2016

This looks a Horizon View problem

There could be userinit missing.

Can you please check

http://kb.vmware.com/kb/1028975

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14

VDIMega · ‎05-31-2016

got it. These are the contents of the log file:

2016-05-31 07:33:46.882 [INFO ] Starting Flex Engine v9.0.0.156 [IFP#166a5074-3e7>>]

2016-05-31 07:33:46.882 [INFO ] Running as Group Policy client-side extension

2016-05-31 07:33:46.882 [DEBUG] Performing path-based import

2016-05-31 07:33:46.882 [DEBUG] User: domain\username (A), Computer: desktopname001, OS: x64-win7 (BuildNumber 7601, ServicePack 1, SuiteMask 100, ProductType 1/4, Lang 0409, IE 11.0.9600.18314, VMware VDM 6.2.1.3284564, ProcInfo 1/2/2/2, UTC-04:00D), PTS: 1308/5232/1CT

2016-05-31 07:33:46.882 [DEBUG] Profile state: local (0x00000304)

2016-05-31 07:33:46.882 [DEBUG] Recursively processing config files from path '\\domain\sharewv\uem\uem_config\general'

2016-05-31 07:33:46.882 [DEBUG] Using profile archive path '\\domain\sharewv\uem\UEMprofiles\username\archives'

2016-05-31 07:33:46.882 [DEBUG] Logging to file '\\domain\sharewv\uem\UEMprofiles\username\logs\FlexEngine.log'

2016-05-31 07:33:46.882 [DEBUG] Log file will be overwritten when larger than 512 kilobytes

2016-05-31 07:33:46.960 [INFO ] Successfully created profile archive path '\\domain\sharewv\uem\UEMprofiles\username\archives'

2016-05-31 07:33:46.960 [DEBUG] Setting import status flag

2016-05-31 07:33:46.975 [DEBUG] Deleted application blocking configuration

2016-05-31 07:33:46.975 [DEBUG] Processing pre-import UEM tasks

2016-05-31 07:33:46.991 [DEBUG] Skipping disabled UEM import task ('Delete Windows 5.x Start Menu.xml')

2016-05-31 07:33:46.991 [DEBUG] Skipping disabled UEM import task ('Delete Windows 6.x Start Menu.xml')

2016-05-31 07:33:47.054 [DEBUG] Skipping disabled UEM settings import ('Dutch.xml')

2016-05-31 07:33:47.054 [DEBUG] Skipping disabled UEM settings import ('German.xml')

2016-05-31 07:33:47.085 [DEBUG] Skipping disabled UEM drive hiding setting ('Hide some drives.xml')

2016-05-31 07:33:47.085 [INFO ] No ADMX-based settings applied

2016-05-31 07:33:47.100 [DEBUG] Skipping disabled UEM triggered task ('Close Calculator at lock.xml')

2016-05-31 07:33:47.116 [INFO ] Configured message for trigger 'Unlock' ('Message at unlock.xml')

2016-05-31 07:33:47.116 [INFO ] Configured UEM refresh for trigger 'IP-dependent Unlock' ('Refresh Applications at unlock.xml')

2016-05-31 07:33:47.132 [INFO ] Configured UEM refresh for trigger 'IP-dependent Connect' ('Refresh Printers at reconnect.xml')

2016-05-31 07:33:47.163 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Acrobat Reader.INI'.

2016-05-31 07:33:47.179 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Acrobat Reader.INI' added to DirectFlex cache.

2016-05-31 07:33:47.179 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Calculator.INI'.

2016-05-31 07:33:47.194 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Calculator.INI' added to DirectFlex cache.

2016-05-31 07:33:47.194 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI'.

2016-05-31 07:33:47.210 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI' added to DirectFlex cache.

2016-05-31 07:33:47.210 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Paint.INI'.

2016-05-31 07:33:47.210 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Paint.INI' added to DirectFlex cache.

2016-05-31 07:33:47.225 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\PaintDotNet.ini'.

2016-05-31 07:33:47.225 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\PaintDotNet.ini' added to DirectFlex cache.

2016-05-31 07:33:47.241 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\VLC.ini'.

2016-05-31 07:33:47.241 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\VLC.ini' added to DirectFlex cache.

2016-05-31 07:33:47.257 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Wordpad.INI'.

2016-05-31 07:33:47.257 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Wordpad.INI' added to DirectFlex cache.

2016-05-31 07:33:47.272 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Access.INI'.

2016-05-31 07:33:47.272 [DEBUG] Conditions: Evaluating condition set 'Microsoft Office 2013.xml'

2016-05-31 07:33:47.288 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Microsoft Office\Office15' = true

2016-05-31 07:33:47.304 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Excel.INI'.

2016-05-31 07:33:47.304 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.335 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\InfoPath.INI'.

2016-05-31 07:33:47.335 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.350 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\OneNote.INI'.

2016-05-31 07:33:47.350 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.366 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Outlook.INI'.

2016-05-31 07:33:47.366 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.382 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\PowerPoint.INI'.

2016-05-31 07:33:47.382 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.397 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Publisher.INI'.

2016-05-31 07:33:47.413 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.429 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Shared Settings.INI'.

2016-05-31 07:33:47.429 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.444 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Word.INI'.

2016-05-31 07:33:47.444 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:33:47.616 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe' = false

2016-05-31 07:33:47.616 [INFO ] Skipping UEM shortcut due to conditions ('Acrobat Reader 11.xml')

2016-05-31 07:33:47.632 [DEBUG] Scheduled UEM shortcut for async processing ('Calculator.xml')

2016-05-31 07:33:47.663 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\excel.exe' = true

2016-05-31 07:33:47.679 [DEBUG] Scheduled UEM shortcut for async processing ('Excel 2013.xml')

2016-05-31 07:33:47.710 [DEBUG] Scheduled UEM shortcut for async processing ('MS Paint.xml')

2016-05-31 07:33:47.725 [DEBUG] Scheduled UEM shortcut for async processing ('Notepad.xml')

2016-05-31 07:33:47.741 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\outlook.exe' = true

2016-05-31 07:33:47.772 [DEBUG] Scheduled UEM shortcut for async processing ('Outlook 2013.xml')

2016-05-31 07:33:47.788 [DEBUG] Conditions: Check for path 'C:\Program Files\Paint.NET\PaintDotNet.exe' = false

2016-05-31 07:33:47.788 [INFO ] Skipping UEM shortcut due to conditions ('Paint.NET.xml')

2016-05-31 07:33:47.804 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\powerpnt.exe' = true

2016-05-31 07:33:47.835 [DEBUG] Scheduled UEM shortcut for async processing ('Powerpoint 2013.xml')

2016-05-31 07:33:47.835 [DEBUG] Skipping disabled UEM shortcut ('UEM ADMX-based settings Refresh.xml')

2016-05-31 07:33:47.835 [DEBUG] Skipping disabled UEM shortcut ('UEM FTA Refresh.xml')

2016-05-31 07:33:47.850 [DEBUG] Skipping disabled UEM shortcut ('UEM Helpdesk Support Tool.xml')

2016-05-31 07:33:47.866 [DEBUG] Skipping disabled UEM shortcut ('UEM Management Console.xml')

2016-05-31 07:33:47.866 [DEBUG] Skipping disabled UEM shortcut ('UEM Printer Refresh.xml')

2016-05-31 07:33:47.882 [DEBUG] Conditions: Check for path 'C:\Program Files\Immidio\Flex Profiles\Flex+ Self-Support.exe' = true

2016-05-31 07:33:47.897 [DEBUG] Scheduled UEM shortcut for async processing ('UEM Self-Support.xml')

2016-05-31 07:33:47.913 [DEBUG] Skipping disabled UEM shortcut ('UEM Shortcut Refresh.xml')

2016-05-31 07:33:47.913 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool Autostart.xml')

2016-05-31 07:33:47.929 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool SyncNow.xml')

2016-05-31 07:33:47.960 [DEBUG] Scheduled UEM shortcut for async processing ('UEM User Environment Refresh.xml')

2016-05-31 07:33:47.960 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\VideoLAN\VLC\vlc.exe' = false

2016-05-31 07:33:47.960 [INFO ] Skipping UEM shortcut due to conditions ('VLC Player.xml')

2016-05-31 07:33:47.991 [DEBUG] Scheduled UEM shortcut for async processing ('VMware Website.xml')

2016-05-31 07:33:48.007 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\winword.exe' = true

2016-05-31 07:33:48.022 [DEBUG] Scheduled UEM shortcut for async processing ('Word 2013.xml')

2016-05-31 07:33:48.054 [DEBUG] Scheduled UEM shortcut for async processing ('Wordpad.xml')

2016-05-31 07:33:48.085 [INFO ] Successfully created file type association ('abc.xml')

2016-05-31 07:33:48.100 [DEBUG] Conditions: Check for path 'C:\Program Files\Paint.NET\PaintDotNet.exe' = false

2016-05-31 07:33:48.100 [INFO ] Skipping UEM file type association due to conditions ('jpg.xml')

2016-05-31 07:33:48.100 [DEBUG] Broadcasting UEM file type association changes

2016-05-31 07:33:48.100 [INFO ] Importing UEM settings 'Add VMware to Favorites.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\File\Add VMware to Favorites.zip)

2016-05-31 07:33:48.132 [DEBUG] Read 1 entry from profile archive (size: 403; compressed: 263)

2016-05-31 07:33:48.132 [INFO ] Successfully imported UEM settings ('Add VMware to Favorites.xml')

2016-05-31 07:33:48.132 [INFO ] Importing UEM settings 'Create 'Readme' file on Desktop.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\File\Create 'Readme' file on Desktop.zip)

2016-05-31 07:33:48.132 [DEBUG] Placeholders: Found 1 placeholder in path 'Desktop/README[Flex#].txt'

2016-05-31 07:33:48.132 [DEBUG] Placeholders: Resolved to path 'Desktop/README.txt'

2016-05-31 07:33:48.132 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-05-31 07:33:48.147 [DEBUG] Placeholders: Found 2 placeholders in file 'Desktop/README[Flex#].txt'

2016-05-31 07:33:48.147 [DEBUG] Read 1 entry from profile archive (size: 518; compressed: 315)

2016-05-31 07:33:48.147 [INFO ] Successfully imported UEM settings ('Create 'Readme' file on Desktop.xml')

2016-05-31 07:33:48.147 [INFO ] Importing UEM settings 'Registry demo.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\Reg\Registry demo.zip)

2016-05-31 07:33:48.179 [DEBUG] Placeholders: Found 1 placeholder in path 'Registry/Flex Profiles[Flex#].reg'

2016-05-31 07:33:48.179 [DEBUG] Placeholders: Resolved to path 'Registry/Flex Profiles.reg'

2016-05-31 07:33:48.179 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-05-31 07:33:48.179 [DEBUG] Placeholders: Found 2 placeholders in file 'Registry/Flex Profiles[Flex#].reg'

2016-05-31 07:33:48.194 [DEBUG] ImportRegistry::Import: Calling '"C:\windows\REGEDIT.EXE" /S "C:\Users\USERNA~1\AppData\Local\Temp\FLX9207.tmp"' (RPAL: l=0 (D/E), r=0)

2016-05-31 07:33:48.272 [DEBUG] Read 1 entry from profile archive (size: 860; compressed: 346)

2016-05-31 07:33:48.272 [INFO ] Successfully imported UEM settings ('Registry demo.xml')

2016-05-31 07:33:48.272 [INFO ] Triggering scheduled UEM actions

2016-05-31 07:33:48.304 [DEBUG] Processed 25 Flex config files (18 successful, 7 added to DirectFlex cache)

2016-05-31 07:33:48.335 [DEBUG] Processed 2 UEM import tasks (2 disabled)

2016-05-31 07:33:48.335 [DEBUG] Processed 8 UEM settings imports (6 successful, 2 disabled)

2016-05-31 07:33:48.335 [DEBUG] Processed 1 UEM drive hiding setting (1 disabled)

2016-05-31 07:33:48.335 [DEBUG] Processed 4 UEM triggered tasks (3 successful, 1 disabled)

2016-05-31 07:33:48.335 [DEBUG] Processed 22 UEM shortcuts (11 scheduled, 3 skipped, 8 disabled)

2016-05-31 07:33:48.335 [DEBUG] Processed 2 UEM file type associations (1 successful, 1 skipped)

2016-05-31 07:33:48.522 [DEBUG] Started DirectFlex injection

2016-05-31 07:33:48.538 [DEBUG] Launched FlexEngine in DirectFlex mode

2016-05-31 07:33:48.554 [INFO ] Done (1671 ms) [<<IFP#166a5074-3e7]

2016-05-31 07:39:50.300 [INFO ] Starting Flex Engine v9.0.0.156 [IFP#15e23e00-3e7>>]

2016-05-31 07:39:50.300 [INFO ] Running as Group Policy client-side extension

2016-05-31 07:39:50.300 [DEBUG] Performing path-based import

2016-05-31 07:39:50.300 [DEBUG] User: domain\username (A), Computer: desktopname002, OS: x64-win7 (BuildNumber 7601, ServicePack 1, SuiteMask 100, ProductType 1/4, Lang 0409, IE 11.0.9600.18314, VMware VDM 6.2.1.3284564, ProcInfo 1/2/2/2, UTC-04:00D), PTS: 1316/5136/1CT

2016-05-31 07:39:50.300 [DEBUG] Profile state: local (0x00000304)

2016-05-31 07:39:50.300 [DEBUG] Recursively processing config files from path '\\domain\sharewv\uem\uem_config\general'

2016-05-31 07:39:50.300 [DEBUG] Using profile archive path '\\domain\sharewv\uem\UEMprofiles\username\archives'

2016-05-31 07:39:50.300 [DEBUG] Logging to file '\\domain\sharewv\uem\UEMprofiles\username\logs\FlexEngine.log'

2016-05-31 07:39:50.300 [DEBUG] Log file will be overwritten when larger than 512 kilobytes

2016-05-31 07:39:50.347 [DEBUG] Setting import status flag

2016-05-31 07:39:50.362 [DEBUG] Deleted application blocking configuration

2016-05-31 07:39:50.362 [DEBUG] Processing pre-import UEM tasks

2016-05-31 07:39:50.378 [DEBUG] Skipping disabled UEM import task ('Delete Windows 5.x Start Menu.xml')

2016-05-31 07:39:50.378 [DEBUG] Skipping disabled UEM import task ('Delete Windows 6.x Start Menu.xml')

2016-05-31 07:39:50.440 [DEBUG] Skipping disabled UEM settings import ('Dutch.xml')

2016-05-31 07:39:50.440 [DEBUG] Skipping disabled UEM settings import ('German.xml')

2016-05-31 07:39:50.472 [DEBUG] Skipping disabled UEM drive hiding setting ('Hide some drives.xml')

2016-05-31 07:39:50.472 [INFO ] No ADMX-based settings applied

2016-05-31 07:39:50.487 [DEBUG] Skipping disabled UEM triggered task ('Close Calculator at lock.xml')

2016-05-31 07:39:50.487 [INFO ] Configured message for trigger 'Unlock' ('Message at unlock.xml')

2016-05-31 07:39:50.487 [INFO ] Configured UEM refresh for trigger 'IP-dependent Unlock' ('Refresh Applications at unlock.xml')

2016-05-31 07:39:50.503 [INFO ] Configured UEM refresh for trigger 'IP-dependent Connect' ('Refresh Printers at reconnect.xml')

2016-05-31 07:39:50.534 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Acrobat Reader.INI'.

2016-05-31 07:39:50.534 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Acrobat Reader.INI' added to DirectFlex cache.

2016-05-31 07:39:50.534 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Calculator.INI'.

2016-05-31 07:39:50.550 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Calculator.INI' added to DirectFlex cache.

2016-05-31 07:39:50.550 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI'.

2016-05-31 07:39:50.550 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI' added to DirectFlex cache.

2016-05-31 07:39:50.565 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Paint.INI'.

2016-05-31 07:39:50.565 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Paint.INI' added to DirectFlex cache.

2016-05-31 07:39:50.565 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\PaintDotNet.ini'.

2016-05-31 07:39:50.581 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\PaintDotNet.ini' added to DirectFlex cache.

2016-05-31 07:39:50.581 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\VLC.ini'.

2016-05-31 07:39:50.581 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\VLC.ini' added to DirectFlex cache.

2016-05-31 07:39:50.597 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Wordpad.INI'.

2016-05-31 07:39:50.597 [INFO ] Config file '\\domain\sharewv\uem\uem_config\general\Applications\Wordpad.INI' added to DirectFlex cache.

2016-05-31 07:39:50.612 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Access.INI'.

2016-05-31 07:39:50.612 [DEBUG] Conditions: Evaluating condition set 'Microsoft Office 2013.xml'

2016-05-31 07:39:50.628 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Microsoft Office\Office15' = true

2016-05-31 07:39:50.644 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Excel.INI'.

2016-05-31 07:39:50.644 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.659 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\InfoPath.INI'.

2016-05-31 07:39:50.659 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.675 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\OneNote.INI'.

2016-05-31 07:39:50.675 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.675 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Outlook.INI'.

2016-05-31 07:39:50.690 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.690 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\PowerPoint.INI'.

2016-05-31 07:39:50.690 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.706 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Publisher.INI'.

2016-05-31 07:39:50.706 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.722 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Shared Settings.INI'.

2016-05-31 07:39:50.722 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.737 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Microsoft Office 2013\Word.INI'.

2016-05-31 07:39:50.753 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true

2016-05-31 07:39:50.878 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe' = false

2016-05-31 07:39:50.878 [INFO ] Skipping UEM shortcut due to conditions ('Acrobat Reader 11.xml')

2016-05-31 07:39:50.894 [DEBUG] Scheduled UEM shortcut for async processing ('Calculator.xml')

2016-05-31 07:39:50.909 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\excel.exe' = true

2016-05-31 07:39:50.940 [DEBUG] Scheduled UEM shortcut for async processing ('Excel 2013.xml')

2016-05-31 07:39:50.956 [DEBUG] Scheduled UEM shortcut for async processing ('MS Paint.xml')

2016-05-31 07:39:50.987 [DEBUG] Scheduled UEM shortcut for async processing ('Notepad.xml')

2016-05-31 07:39:50.987 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\outlook.exe' = true

2016-05-31 07:39:51.019 [DEBUG] Scheduled UEM shortcut for async processing ('Outlook 2013.xml')

2016-05-31 07:39:51.019 [DEBUG] Conditions: Check for path 'C:\Program Files\Paint.NET\PaintDotNet.exe' = false

2016-05-31 07:39:51.019 [INFO ] Skipping UEM shortcut due to conditions ('Paint.NET.xml')

2016-05-31 07:39:51.034 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\powerpnt.exe' = true

2016-05-31 07:39:51.065 [DEBUG] Scheduled UEM shortcut for async processing ('Powerpoint 2013.xml')

2016-05-31 07:39:51.065 [DEBUG] Skipping disabled UEM shortcut ('UEM ADMX-based settings Refresh.xml')

2016-05-31 07:39:51.065 [DEBUG] Skipping disabled UEM shortcut ('UEM FTA Refresh.xml')

2016-05-31 07:39:51.065 [DEBUG] Skipping disabled UEM shortcut ('UEM Helpdesk Support Tool.xml')

2016-05-31 07:39:51.081 [DEBUG] Skipping disabled UEM shortcut ('UEM Management Console.xml')

2016-05-31 07:39:51.081 [DEBUG] Skipping disabled UEM shortcut ('UEM Printer Refresh.xml')

2016-05-31 07:39:51.097 [DEBUG] Conditions: Check for path 'C:\Program Files\Immidio\Flex Profiles\Flex+ Self-Support.exe' = true

2016-05-31 07:39:51.112 [DEBUG] Scheduled UEM shortcut for async processing ('UEM Self-Support.xml')

2016-05-31 07:39:51.112 [DEBUG] Skipping disabled UEM shortcut ('UEM Shortcut Refresh.xml')

2016-05-31 07:39:51.112 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool Autostart.xml')

2016-05-31 07:39:51.128 [DEBUG] Skipping disabled UEM shortcut ('UEM SyncTool SyncNow.xml')

2016-05-31 07:39:51.144 [DEBUG] Scheduled UEM shortcut for async processing ('UEM User Environment Refresh.xml')

2016-05-31 07:39:51.159 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\VideoLAN\VLC\vlc.exe' = false

2016-05-31 07:39:51.159 [INFO ] Skipping UEM shortcut due to conditions ('VLC Player.xml')

2016-05-31 07:39:51.175 [DEBUG] Scheduled UEM shortcut for async processing ('VMware Website.xml')

2016-05-31 07:39:51.191 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\microsoft office\office15\winword.exe' = true

2016-05-31 07:39:51.206 [DEBUG] Scheduled UEM shortcut for async processing ('Word 2013.xml')

2016-05-31 07:39:51.237 [DEBUG] Scheduled UEM shortcut for async processing ('Wordpad.xml')

2016-05-31 07:39:51.269 [INFO ] Successfully created file type association ('abc.xml')

2016-05-31 07:39:51.269 [DEBUG] Conditions: Check for path 'C:\Program Files\Paint.NET\PaintDotNet.exe' = false

2016-05-31 07:39:51.269 [INFO ] Skipping UEM file type association due to conditions ('jpg.xml')

2016-05-31 07:39:51.269 [DEBUG] Broadcasting UEM file type association changes

2016-05-31 07:39:51.284 [INFO ] Importing UEM settings 'Add VMware to Favorites.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\File\Add VMware to Favorites.zip)

2016-05-31 07:39:51.284 [DEBUG] Read 1 entry from profile archive (size: 403; compressed: 263)

2016-05-31 07:39:51.284 [INFO ] Successfully imported UEM settings ('Add VMware to Favorites.xml')

2016-05-31 07:39:51.300 [INFO ] Importing UEM settings 'Create 'Readme' file on Desktop.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\File\Create 'Readme' file on Desktop.zip)

2016-05-31 07:39:51.300 [DEBUG] Placeholders: Found 1 placeholder in path 'Desktop/README[Flex#].txt'

2016-05-31 07:39:51.300 [DEBUG] Placeholders: Resolved to path 'Desktop/README.txt'

2016-05-31 07:39:51.300 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-05-31 07:39:51.300 [DEBUG] Placeholders: Found 2 placeholders in file 'Desktop/README[Flex#].txt'

2016-05-31 07:39:51.316 [DEBUG] Read 1 entry from profile archive (size: 518; compressed: 315)

2016-05-31 07:39:51.316 [INFO ] Successfully imported UEM settings ('Create 'Readme' file on Desktop.xml')

2016-05-31 07:39:51.316 [INFO ] Importing UEM settings 'Registry demo.zip' (\\domain\sharewv\uem\uem_config\general\FlexRepository\Settings\Reg\Registry demo.zip)

2016-05-31 07:39:51.331 [DEBUG] Placeholders: Found 1 placeholder in path 'Registry/Flex Profiles[Flex#].reg'

2016-05-31 07:39:51.331 [DEBUG] Placeholders: Resolved to path 'Registry/Flex Profiles.reg'

2016-05-31 07:39:51.331 [DEBUG] Placeholders: Placeholders will be replaced in file content using automatically detected code page

2016-05-31 07:39:51.331 [DEBUG] Placeholders: Found 2 placeholders in file 'Registry/Flex Profiles[Flex#].reg'

2016-05-31 07:39:51.347 [DEBUG] ImportRegistry::Import: Calling '"C:\windows\REGEDIT.EXE" /S "C:\Users\USERNA~1\AppData\Local\Temp\FLXF05B.tmp"' (RPAL: l=0 (D/E), r=0)

2016-05-31 07:39:51.409 [DEBUG] Read 1 entry from profile archive (size: 860; compressed: 346)

2016-05-31 07:39:51.409 [INFO ] Successfully imported UEM settings ('Registry demo.xml')

2016-05-31 07:39:51.409 [INFO ] Triggering scheduled UEM actions

2016-05-31 07:39:51.456 [DEBUG] Processed 25 Flex config files (18 successful, 7 added to DirectFlex cache)

2016-05-31 07:39:51.456 [DEBUG] Processed 2 UEM import tasks (2 disabled)

2016-05-31 07:39:51.456 [DEBUG] Processed 8 UEM settings imports (6 successful, 2 disabled)

2016-05-31 07:39:51.456 [DEBUG] Processed 1 UEM drive hiding setting (1 disabled)

2016-05-31 07:39:51.456 [DEBUG] Processed 4 UEM triggered tasks (3 successful, 1 disabled)

2016-05-31 07:39:51.456 [DEBUG] Processed 22 UEM shortcuts (11 scheduled, 3 skipped, 8 disabled)

2016-05-31 07:39:51.456 [DEBUG] Processed 2 UEM file type associations (1 successful, 1 skipped)

2016-05-31 07:39:51.659 [DEBUG] Started DirectFlex injection

2016-05-31 07:39:51.659 [DEBUG] Launched FlexEngine in DirectFlex mode

2016-05-31 07:39:51.675 [INFO ] Done (1370 ms) [<<IFP#15e23e00-3e7]

2016-05-31 07:44:41.398 [INFO ] Performing DirectFlex import for config file '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI' [IFP#1420ae31-b596757>>]

2016-05-31 07:44:41.398 [DEBUG] User: domain\username (A), Computer: desktopname002, OS: x64-win7 (BuildNumber 7601, ServicePack 1, SuiteMask 100, ProductType 1/4, Lang 0409, IE 11.0.9600.18314, VMware VDM 6.2.1.3284564, ProcInfo 1/2/2/2, UTC-04:00D), PTS: 5692/4192/1C

2016-05-31 07:44:41.398 [DEBUG] Using profile archive '\\domain\sharewv\uem\UEMprofiles\username\archives\Applications\Notepad.zip'

2016-05-31 07:44:41.398 [DEBUG] Triggered by 'C:\windows\system32\NOTEPAD.EXE'

2016-05-31 07:44:41.398 [DEBUG] Found flag file for '\\domain\sharewv\uem\uem_config\general\Applications\Notepad.INI'.

2016-05-31 07:44:41.414 [INFO ] No profile archive '\\domain\sharewv\uem\UEMprofiles\username\archives\Applications\Notepad.zip' to import

2016-05-31 07:44:41.414 [INFO ] Completed DirectFlex import (23 ms) [<<IFP#1420ae31-b596757]

VDIMega · ‎05-31-2016

I checked that and the registry key is exactly as it should be; no missing comma, no missing userinit.exe.

Pim_van_de_Vis · ‎06-01-2016

The UEM logfile only shows imports (logons), but no exports (logoffs). That explains why no profile data is saved.

Did you configure the UEM logoff script (flexengine.exe -s) as stated in the UEM Admin Guide on page 32?

https://www.vmware.com/support/pubs/uem-pubs.html

Gaurav_Baghla · ‎06-01-2016

Can you add the Agent Log bundle

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14

VDIMega · ‎06-07-2016

This problem ended up being the result of an appstack that was getting attached and somehow interfering with View configuration if UEM was enabled. This appstack had been provisioned long before UEM had been introduced, so the provisioning VM it came from didn't have the UEM agent.

The fix was to provision a new appstack from a provisioning VM that had the UEM agent installed.

All

UEM agent breaks View Agent?

http://kb.vmware.com/kb/1028975