1 Reply Latest reply on May 26, 2016 12:47 AM by kevinpower

    Windows 10 with Persona management not syncing

    kevinpower Enthusiast

      Hello,

       

      We've got a strange problem

       

      We are testing with windows 10 and persona management, and so far syncing isn't working. Folder redirection with persona works without any problems

       

      [0][05/11/2016 13:20:06:0260][CSyncEngine::ProcessVssSnapshot] Snapshot creation failed: 0x8004230C

      [0][05/11/2016 13:20:06:0291][CSyncEngine::ProcessQueueThread] Profile reconciliation failed for User, will retry in 1 minutes

      [576714][05/11/2016 13:20:17:0354][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\SendTo

      [576714][05/11/2016 13:20:17:0370][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\SendTo, 0xC000003A

      [576721][05/11/2016 13:20:17:0370][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\SendTo

      [576721][05/11/2016 13:20:17:0370][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\SendTo, 0xC0000034

      [576749][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Music.library-ms, 0xC000003A

      [576749][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Music.library-ms

      [576749][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576749][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576754][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\SavedPictures.library-ms, 0xC000003A

      [576754][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\SavedPictures.library-ms

      [576754][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576754][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576759][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Videos.library-ms, 0xC000003A

      [576759][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Videos.library-ms

      [576759][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576759][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576765][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\CameraRoll.library-ms, 0xC000003A

      [576765][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\CameraRoll.library-ms

      [576765][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576765][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576770][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms, 0xC000003A

      [576770][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms

      [576770][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576770][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576776][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Pictures.library-ms, 0xC000003A

      [576776][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Pictures.library-ms

      [576776][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576776][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576791][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini, 0xC000003A

      [576791][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini

      [576791][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576791][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576796][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini, 0xC000003A

      [576796][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini

      [576796][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002

      [576796][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070002

      [576801][05/11/2016 13:20:17:0370][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries, 0xC0000034

      [576801][05/11/2016 13:20:17:0370][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries

      [576801][05/11/2016 13:20:17:0385][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576801][05/11/2016 13:20:17:0385][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576850][05/11/2016 13:20:17:0385][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries, 0xC0000034

      [576850][05/11/2016 13:20:17:0385][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries

      [576850][05/11/2016 13:20:17:0385][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002

      [576850][05/11/2016 13:20:17:0385][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070002

      [576969][05/11/2016 13:20:17:0463][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts\desktop.ini, 0xC0000034

      [576969][05/11/2016 13:20:17:0463][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts\desktop.ini

      [576969][05/11/2016 13:20:17:0463][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [576969][05/11/2016 13:20:17:0463][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [576977][05/11/2016 13:20:17:0463][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts

      [576977][05/11/2016 13:20:17:0463][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network Shortcuts, 0xC000003A

      [576982][05/11/2016 13:20:17:0463][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts

      [576982][05/11/2016 13:20:17:0463][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network Shortcuts, 0xC0000034

      [577033][05/11/2016 13:20:21:0760][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts

      [577033][05/11/2016 13:20:21:0760][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network Shortcuts, 0xC0000034

      [577039][05/11/2016 13:20:21:0760][RTOLogon!VMWQueryEA       ] No EAs Found: File: \Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts

      [577039][05/11/2016 13:20:21:0760][RTOLogon!VMWCreateOfflineFiles] Failed Opening Remote Folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network Shortcuts, 0xC0000034

      [577061][05/11/2016 13:20:21:0854][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete, 0xC0000034

      [577061][05/11/2016 13:20:21:0854][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete

      [577061][05/11/2016 13:20:21:0854][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [577061][05/11/2016 13:20:21:0854][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [577131][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577135][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577137][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577139][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577143][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577147][05/11/2016 13:20:24:0854][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577170][05/11/2016 13:20:24:0886][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577173][05/11/2016 13:20:24:0886][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577188][05/11/2016 13:20:24:0901][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577192][05/11/2016 13:20:24:0917][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577196][05/11/2016 13:20:24:0932][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577200][05/11/2016 13:20:24:0948][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577204][05/11/2016 13:20:24:0964][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577206][05/11/2016 13:20:24:0964][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577211][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577213][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577215][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577217][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577219][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577221][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577223][05/11/2016 13:20:24:0979][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577232][05/11/2016 13:20:24:0995][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577234][05/11/2016 13:20:24:0995][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577236][05/11/2016 13:20:24:0995][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577242][05/11/2016 13:20:25:0011][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577244][05/11/2016 13:20:25:0011][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577246][05/11/2016 13:20:25:0011][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577252][05/11/2016 13:20:25:0026][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577256][05/11/2016 13:20:25:0042][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577258][05/11/2016 13:20:25:0042][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577260][05/11/2016 13:20:25:0042][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577262][05/11/2016 13:20:25:0042][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577271][05/11/2016 13:20:25:0057][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577295][05/11/2016 13:20:25:0089][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

      [577295][05/11/2016 13:20:25:0089][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

      [577295][05/11/2016 13:20:25:0104][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070003

      [577295][05/11/2016 13:20:25:0104][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070003

      [577364][05/11/2016 13:20:25:0104][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

      [577364][05/11/2016 13:20:25:0104][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

      [577364][05/11/2016 13:20:25:0120][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002

      [577364][05/11/2016 13:20:25:0120][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070002

      [577422][05/11/2016 13:20:25:0120][RTOLogon!RedirectFile     ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

      [577422][05/11/2016 13:20:25:0120][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

      [577422][05/11/2016 13:20:25:0120][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002

      [577422][05/11/2016 13:20:25:0120][RTOLogon!RedirectFile     ] RTORetrieveOfflineFile Returned: Process: explorer.exe, Offline: 0, 0x80070002

      [577564][05/11/2016 13:20:27:0339][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577568][05/11/2016 13:20:27:0339][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577570][05/11/2016 13:20:27:0354][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577574][05/11/2016 13:20:27:0354][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577576][05/11/2016 13:20:27:0354][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577594][05/11/2016 13:20:29:0120][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577598][05/11/2016 13:20:29:0120][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577600][05/11/2016 13:20:29:0136][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577604][05/11/2016 13:20:29:0136][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

      [577606][05/11/2016 13:20:29:0136][RTOLogon!PreDC            ] Failed Querying EA: Process: explorer.exe, Path: (null), 0xC000003B

       

       

      Envorionment details:

       

      - VMware view 6.2.2 Build 3508079

      - Windows 10 Professional

       

      - VMware Appvolumes 2.10

       

       

      I tried almost everything, first I thought that the cause was insufficient richt on the repository, but the lock was creates without any problems and the user folder is created with the correct permissions

       

       

       

      Thanks in advance!

       

       

      Kevin.