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handsy
Enthusiast
Enthusiast

vCSA 6.0U1 - Health Status 'Unknown' on management page

This issue is really bugging me :smileyconfused:

When I log in to the management tab for my vCSA 6.0U1 appliance I see this:

vcenter unknown.jpg

N.B. this screenshot was taken a few days ago hence the timestamp shown. I still have the issue.

I have reboooted vCSA and this has not resolved the problem.

What is vCSA looking for to determine its health? I have an identical instance at another site with a health status of 'Good'.

Any advice appreciated.

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awk_bsz
Contributor
Contributor

Hey handsy,

did you solve the Problem? Since I updated our VCSA to 6.0 U2 a few days ago I ran into the same issue.

Screenshot.jpg

Also for me a reboot of the appliance doesn't help.

Anyone a suggestion?

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handsy
Enthusiast
Enthusiast

Yes I finally resolved this.

It turned out to be the VAMI updater not being able to check for updates via my Corporate proxy server.

Stupidly when you add Proxy details in to VAMI it doesn't have a checkbox to say "I also want to use this for HTTPS based web access"....and of course the VMware update sites are all HTTPS!

Here's a link to the page that answered this puzzle for me.

Hope it helps Smiley Happy

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