Are you using profile management like Persona Management or Windows Roaming Profile?
If yes, it may be the race-condition occurs between profile management and AVG.
AVG is installed in desktop side, right?
Hi h3nkY -
AVG is installed on the external users physical devices..(such as home laptop or desktop) its from these devices that they are unable to connect to VDI.
IF we simply disable AVG temporarily they will connect perfectly. - this only started 2 days ago. this is why I think its due to a patch release.. no change yet.