The Horizon Air Helpdesk Portal is a tech preview add-on portal available to Horizon Air customers.
The portal contains a number of non-production experimental features such as console access, VM health check, usage reporting, and Windows Remote Assistance launcher.
Fixes and enhancements to the Horizon Air Helpdesk portal are done on a best effort basis without any commitment or timeline.
If you encounter a problem using the portal, please let us know so that our team can take a look.
The Horizon Air Team