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VimLI
Contributor
Contributor
‎09-09-2015 05:27 PM

VMware Workstation unrecoverable error: (vcpu-1) NOT_REACHED /build/mts/release/bora-2496824/bora/devices/ahci/ahci_user.c:1530 A log file is available in "/home/lml/vmware/Windows 10 x64/vmware.log". You can request support. To collect data to submi

Error:

VMware Workstation unrecoverable error: (vcpu-1) NOT_REACHED /build/mts/release/bora-2496824/bora/devices/ahci/ahci_user.c:1530 A log file is available in "/home/lml/vmware/Windows 10 x64/vmware.log".   You can request support.

I encountered the above problems. Almost everyday the virtual machine will close once because of the above problems.

My master OS is Ubuntu 12.04

Vmware version is:11.1.0 build-2496824

My guest OS is Win10.

How to fix it?

Thank you!

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2 Replies
dariusd
VMware Employee
VMware Employee
‎09-09-2015 05:35 PM

We have a fix ready to go out in the next Workstation update to address this issue.  It only occurs with Windows 10 guests with SATA CD/DVD drives.

You can work around it by changing your virtual machine's CD/DVD drive from SATA to IDE.

Cheers,

--

Darius

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bkmemeo
Contributor
Contributor
‎02-02-2016 03:07 PM

For those who do not get this resolved by changing SATA to IDE, the "correct" answer is that it's a bug, and that it is now supposedly fixed:

Resolution:- Upgrade the ESXi to 6.0 U1b

http://pubs.vmware.com/Release_Notes/en/vsphere/60/vsphere-esxi-60u1b-release-notes.html
 

        Windows 10 VM VMX fails
        The Windows 10 VM vmx process fails with an error message similar to the following in the vmware.log file:

    NOT_REACHED bora/devices/ahci/ahci_user.c:1530

         This issue is resolved in this release.

If it does not resolve the problem, I will update this posting.

For those who aren't ready to upgrade, the workaround for me has been to shutdown the VM, and remove the CDROM altogether, and reboot.

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