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Joris85
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Host Upgrade to 6.0.0U1 using update manager results in error at boot, server stuck

Dear,

I am stuck when upgrading one of my production servers to 6.0.0U1 using Dell customized VMware images and Update Manager.

vCenter and Update manager are version 6.0.0U1, the ESXi hosts do not have U1 but have the image A00 of Dell (initial release).

After we tried to upgrade from dell image A00 to image A01 of vmware ESXi 6.0 (upgrade to U1), using the update manager, we got this error on the idrac:

pastedImage_3.png

When pressing enter:

pastedImage_2.png

After pressing enter again, the server reboots and has the same issue.

The upgrade is done using the official DEll images and the latest vsphere update manager (U1) vcenter (U1):

pastedImage_0.png

I can find some articles on VMware knowledgebase but since I cannot type in anything, I don't know what to do:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=201582...

SSH is not working at this stage.

We are stuck on this, anyone can help?

Joris

EDIT: I was able to restore the previous image doing Shift + R, but I do not know why the upgrade fails. I have no local datastores. The hypervisor is installed on internal flash.

Disk /dev/disks/mpx.vmhba32:C0:T0:L0: 7969 MB, 7969177600 bytes

64 heads, 32 sectors/track, 7600 cylinders

Units = cylinders of 2048 * 512 = 1048576 bytes

                           Device Boot      Start         End      Blocks  Id System

/dev/disks/mpx.vmhba32:C0:T0:L0p1               5         900      917504   5 Extended

/dev/disks/mpx.vmhba32:C0:T0:L0p2             901        3460     2621440  fc VMKcore

/dev/disks/mpx.vmhba32:C0:T0:L0p4   *           1           4        4080  ef EFI (FAT-12/16/32)

/dev/disks/mpx.vmhba32:C0:T0:L0p5               5         254      255984   6 FAT16

/dev/disks/mpx.vmhba32:C0:T0:L0p6             255         504      255984   6 FAT16

/dev/disks/mpx.vmhba32:C0:T0:L0p7             505         614      112624  fc VMKcore

/dev/disks/mpx.vmhba32:C0:T0:L0p8             615         900      292848   6 FAT16

Partition table entries are not in disk order

Found valid GPT with protective MBR; using GPT

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Joris85
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OK I got Dell Prosupport 24/7 on this (OEM vSphere License) and boy I keep getting impressed by these guys.

It seems ALL MY SERVERS (4) are effected by this issue. Dell claims it is a bug in the ESXi image used by Dell but provided by VMware to Dell.

We identified this to a common problem with vmware for upgrade.

In the upgrade phase vmware update manager looks for vmhba32.C0:T0:L0:7 if that is not the active parttion it will fail

esxcli system coredump partition list

will list something like this:

mpx.vmhba32:C0:T0:L0:7  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:7   false       false

mpx.vmhba32:C0:T0:L0:2  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:2    true        true

we are going to activate the partition 7

#esxcli system coredump partition set -–partition=mpx.vmhba32:C0:T0:L0:7

After this we enable it:

#esxcli system coredump partition set –-enable true

Then we delete the partition 2:

partedUtil delete “/vmfs/devices/disks/mpx.vmhba32:C0:T0:L0” 2

Now we check it:

Esxcli system coredump partition list

Expected output:

[root@FG-ESX-3:~] esxcli system coredump partition list

Name                                 Path                                                                   Active  Configured

----------------------  ------------------------------------------  ------  ----------

mpx.vmhba32:C0:T0:L0:7  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:7   True       True

After this, setup using the Update Manager was run and continued correctly but I had an issue on:

"Running 003.firstboot_ad_migration" during boot of the U1 version, that hang.

So I used these guidelines: Upgrade to 6 from 5.5 hangs at "Running 003.firstboot_ad_migration"

And reverted to the previous version, removed the ESXi Host from Active Directory, Upgraded to U1 again and it worked.

Then I readded the ESXi to Active Directory.

That was quite some struggle just to update 1 ESXi host to 6.0.0U1 (Dell A00 2494585 to A01 Build 3073146).

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Joris85
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OK I got Dell Prosupport 24/7 on this (OEM vSphere License) and boy I keep getting impressed by these guys.

It seems ALL MY SERVERS (4) are effected by this issue. Dell claims it is a bug in the ESXi image used by Dell but provided by VMware to Dell.

We identified this to a common problem with vmware for upgrade.

In the upgrade phase vmware update manager looks for vmhba32.C0:T0:L0:7 if that is not the active parttion it will fail

esxcli system coredump partition list

will list something like this:

mpx.vmhba32:C0:T0:L0:7  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:7   false       false

mpx.vmhba32:C0:T0:L0:2  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:2    true        true

we are going to activate the partition 7

#esxcli system coredump partition set -–partition=mpx.vmhba32:C0:T0:L0:7

After this we enable it:

#esxcli system coredump partition set –-enable true

Then we delete the partition 2:

partedUtil delete “/vmfs/devices/disks/mpx.vmhba32:C0:T0:L0” 2

Now we check it:

Esxcli system coredump partition list

Expected output:

[root@FG-ESX-3:~] esxcli system coredump partition list

Name                                 Path                                                                   Active  Configured

----------------------  ------------------------------------------  ------  ----------

mpx.vmhba32:C0:T0:L0:7  /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:7   True       True

After this, setup using the Update Manager was run and continued correctly but I had an issue on:

"Running 003.firstboot_ad_migration" during boot of the U1 version, that hang.

So I used these guidelines: Upgrade to 6 from 5.5 hangs at "Running 003.firstboot_ad_migration"

And reverted to the previous version, removed the ESXi Host from Active Directory, Upgraded to U1 again and it worked.

Then I readded the ESXi to Active Directory.

That was quite some struggle just to update 1 ESXi host to 6.0.0U1 (Dell A00 2494585 to A01 Build 3073146).

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